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The Suites Rainvilleterrasse

Hotel
Rainvilleterrasse 4, 4.OG, Hamburg, Hamburg 22765, DEالخريطة
8.8/10
Excellent
١٠ مراجعات

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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تسجيل الوصول
May 26, Tue
تسجيل الخروج
May 27, Wed
ليال
1
ضيوف
٢ ضيوف
Check price to view the latest room options for this stay.
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وسائل الراحة

Family friendly
Free Wifi
Wine or champagne

الموقع

Rainvilleterrasse 4, 4.OG, Hamburg, Hamburg 22765, DEعرض في خرائط جوجل
عرض الخريطة

معلومات الإقامة

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.. Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite..

أشياء يجب معرفتها

تسجيل الوصول15:00 - 22:00
الخروج00:00 - 11:00
تشير التواريخ والأوقات إلى التوقيت المحلي للعقار

تعليمات تسجيل الوصول

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance There is no front desk at this property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

الحد الأدنى لعمر السفر: 18

تعليمات تسجيل الوصول الخاصة

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

معلومات إضافية

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: EUR 350 per stayA tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: EUR 4.80 per person, per nightA damage deposit of EUR 350 will be collected before check-in.

We have included all charges provided to us by the property.

. Optional fees: Self parking fee: EUR 15 per nightEarly check-in fee: EUR 25 (subject to availability)Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lightingThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's digitale Gästemappe mobile app before check-in. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

المراجعات

8.8/10
Excellent
١٠ مراجعات
R
Rakel
١٥ أشهر مضت على Expedia
expedia
2/5
I had a less than satisfactory experience during my recent stay. Upon arrival, I found that there was no front desk assistant available, which made checking in quite challenging. The property is situated in an office building and only occupies the 4th floor, which was not what I expected. Additionally, it is about a block away from the water, but I did not feel comfortable in the area while searching for the entrance. I reached out via email to request a passcode for entry, and to get help with transportation from the airport but unfortunately, I did not receive a response. The dim lighting in the area added to my concerns about safety as I was searching for a hotel rather than an office space. Regrettably, the customer service did not meet my expectations, Ihad to do my own checking in my phone while in the freezing cold and the dark outside and despite only staying for 30 minutes in the property once we saw dust all over the furniture and no water pressure I the bathroom, I was informed that a refund for my six-day reservation would not be possible. As a result, I decided to find accommodations elsewhere, where I felt more welcomed and supported.

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