This property does not accommodate bachelor(ette) or similar parties. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Please inform Victoria House by Aeria Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of GBP 500 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. All guests must undergo an ID verification process and completion of our security deposit invoice. Guests are required to upload a photo ID via a secure platform straight after the booking. Please be advise that until these mandatory procedures are completed, are we able to provide check-in information. A damage deposit of GBP 500.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.