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Crown Hotel - Stone, Near Stoke-On-Trent by OYO

Hotel
38 High Street, , Stone, West Midlands, England ST15 8AS, GBKarte
6.6/10
Good
80 Bewertungen

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Annehmlichkeiten

Family friendly
Free Wifi
Wine or champagne

Standort

38 High Street, , Stone, West Midlands, England ST15 8AS, GBIn Google Maps anzeigen
Karte anzeigen

Aufenthaltsinformationen

Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.. Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area. Self parking (subject to charges) is available onsite..

Wissenswertes

Einchecken14:00 - 22:00
Auschecken00:00 - 11:00
Daten und Zeiten beziehen sich auf die lokale Zeit der Unterkunft

Check-in-Anweisungen

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Mindestalter für Check-in: 18

Besondere Check-in-Anweisungen

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a smoke detector, and a security system Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Zusätzliche Informationen

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

. Optional fees: Fee for continental breakfast: approximately GBP 6.95 per personSecured self parking fee: GBP 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Cashless transactions are availableSafety features at this property include a fire extinguisher, a smoke detector, and a security system . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM.

Wissenswertes vor der Reise

This property does not have elevators

Bewertungen

6.6/10
Good
80 Bewertungen
S
Stephen
vor einem Monat auf Hotels.com
hotels.com
2/10
Unfortunately a terrible stay... There was no hot water at all during our trip and staff claimed it was about to be fixed when raised with them on the first day. The hot water was never fixed. Additionally the room and bathroom did not appear to have been properly cleaned, and the building overall seemed to be in a state of disrepair. Sad to see what could be a lovely old hotel run in this way.
K
Kay
vor einem Monat auf Hotels.com
hotels.com
4/10
No large towels in the room just 2 hand towels. The shower head was sitting in the bath as the bracket was broken. back to reception to notify them. Towels would be brought to our room, nothing can be done about the shower as no maintenance available at the weekend & unable to move us to another room - really? I was given £25 to spend in the bar. The barman didn’t have a clue. Sunday morning, no hot water. Back to reception to complain and ask for a move to a room with hot water. Still nothing available but an engineer was coming to look at the boiler. In the cold light of day, the state of the bathroom was revealed. Mould and limescale buildup on the tiles surrounding the bath, bath taps and hand basin - along with drips of paint and something unidentifiable in the hand basin together with grime around the inside of the bath where it didn’t look like it had been cleaned for a while. Sunday evening no-one on reception,no answer to pinging the bell so no move to a different room. Monday morning, still no hot water. My husband went to reception armed with a towel and toiletries & had to wait until 9am when the shift started to be offered a bathroom in the annex across the car park. We’ve been regular visitors to the Crown for many years but never again. It’s a fabulous building and an icon on the high street and deserves to be restored to it’s former glory with staff that know what they are doing and care about customer service.
C
Corin
vor einem Monat auf Hotels.com
hotels.com
6/10
Location is convenient and room was clean, but no towels?? Given that I arrived late, I only discovered this in the morning leaving for an early start.

Rechtlich

Crown Hotel - Stone, Near Stoke-On-Trent by OYO - Brek