In accordance with the Institutional Regulations and the rules governing the fee for access, with or without a shuttle service, in Venice and the small islands of the Venetian Lagoon, an additional fee is charged to day-trippers who do not stay overnight and plan to visit the historic city centre from Friday to Sunday or on public holidays, from 08:30 AM to 04:00 PM. The fee will be from EUR 5.00 to 10.00 per day, depending on the date of booking. After payment, tourists must have a confirmation. Exempt from this fee are children under 14; residents of Venice and the Veneto region; people working or studying in Venice. Guests staying overnight are also exempt from this fee and must pay the city tax at the accommodation facilities.A cleaning tax is not included in the reservation price and is payable separately at the hotel.Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information.

Know Before You Go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. In accordance with national/local laws, air conditioning may be restricted to certain hours in January. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January. A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Mindestalter für Check-in: 18

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property has reduced reception and service hours. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Please inform Hotel Villa Serena of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that parking is subject to availability, as parking spaces are limited.

Timezone: Europe/Rome