A cleaning tax is not included in the reservation price and is payable separately at the hotel.Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information.Please inform Hotel Soraya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool #1 is closed from Mon 19 Sept 2022 until Thu 25 May 2023 Swimming pool #2 is closed from Mon 19 Sept 2022 until Thu 25 May 2023 Please note that a maximum of 1 pet is allowed Please note that the facility can only allow pets with a maximum weight of 8 pounds

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