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Embassy Suites by Hilton Indianapolis North

Hotel
3912 Vincennes Road, Indianapolis (IN), Indiana 46268, USMap
8.2/10
Very Good
1,007 reviews
Breakfast (41)
Kid friendly (16)
Pool (14)
Air conditioning (13)
Heating (10)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 10, Wed
check-out
Jun 11, Thu
nights
1
guests
2 Guests
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Standard King Suite (Accessible)

Standard King Suite (Accessible)

Free Breakfast | Non Refundable
Sleeps 2
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1 Bedroom Standard Suite

1 Bedroom Standard Suite

Free Breakfast | Non Refundable
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Standard Suite (Accessible)

Standard Suite (Accessible)

Free Breakfast | Non Refundable
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Standard King Suite with Sofa

Standard King Suite with Sofa

Free Breakfast | Non Refundable
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Standard King Suite with Extra Bed

Standard King Suite with Extra Bed

Free Breakfast | Cancel before May 23 at 6 AM, you'll get full refund.
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1 Bedroom Standard 2 Queen Suite with Extra Bed

1 Bedroom Standard 2 Queen Suite with Extra Bed

Free Breakfast | Cancel before May 23 at 6 AM, you'll get full refund.
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1 Bedroom Standard King Suite with Extra Bed

1 Bedroom Standard King Suite with Extra Bed

Free Breakfast | Cancel before May 23 at 6 AM, you'll get full refund.
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Standard King Suite

Standard King Suite

Free Breakfast | Non Refundable
Show 4 more options
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1 Bedroom Standard 2 Queen Suite

1 Bedroom Standard 2 Queen Suite

Free Breakfast | Non Refundable
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Standard Suite

Standard Suite

Free Breakfast | Non Refundable
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Standard 2 Queen Suite

Standard 2 Queen Suite

Free Breakfast | Non Refundable
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1 Bedroom Standard King Suite (Accessible)

1 Bedroom Standard King Suite (Accessible)

Free Breakfast | Non Refundable
Show 4 more options
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2 Bedroom Standard King Suite

2 Bedroom Standard King Suite

Free Breakfast | Non Refundable
Sleeps 2
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2 Bedroom Standard Suite with Sofa

2 Bedroom Standard Suite with Sofa

Free Breakfast | Cancel before May 24 at 11 PM, you'll get full refund.
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1 Bedroom Standard Double Suite (Accessible)

1 Bedroom Standard Double Suite (Accessible)

Free Breakfast | Cancel before May 24 at 10 AM, you'll get full refund.
Sleeps 2
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Standard 2 Queen Suite with Sofa

Standard 2 Queen Suite with Sofa

Free Breakfast | Non Refundable
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1 Bedroom Standard King Suite with Sofa (Accessible)

1 Bedroom Standard King Suite with Sofa (Accessible)

Free Breakfast | Non Refundable
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Standard King Suite with Sofa (Accessible)

Standard King Suite with Sofa (Accessible)

Free Breakfast | Non Refundable
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1 Bedroom Standard Suite (Accessible)

1 Bedroom Standard Suite (Accessible)

Free Breakfast | Non Refundable
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1 Bedroom Micro King Suite with Sofa (Accessible)

1 Bedroom Micro King Suite with Sofa (Accessible)

Free Breakfast | Non Refundable
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Standard Queen Suite

Standard Queen Suite

Free Breakfast | Non Refundable
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Micro King Suite with Sofa (Accessible)

Micro King Suite with Sofa (Accessible)

Free Breakfast | Non Refundable
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Basic King Room

Basic King Room

Free Breakfast | Non Refundable
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Standard Room

Standard Room

Free Breakfast | Non Refundable

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

3912 Vincennes Road, Indianapolis (IN), Indiana 46268, USView in Google Maps
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Stay information

Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon. Guests can catch a ride on the complimentary shuttle, which operates within 3 mi.. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Indianapolis? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite..

Things to know

Check-in16:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Optional fees: Pet fee: USD 75 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 6 AM to midnight.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guardsPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

Pool access available from 6 AM to midnight This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.2/10
Very Good
1,007 reviews
Consecutive positive reviews from 39 guests
Latest
Breakfast (41)
Kid friendly (16)
Pool (14)
Air conditioning (13)
Heating (10)
C
Chineta
recently on Hotels.com
hotels.com
8/10
Room was clean and the carpet had just been cleaned which is good, but bad because it the wet carpet made the ceramic floor slippery 😐 Staff was friendly and breakfast was okay. The bed was clean and comfortable!
M
Maggie
1 month ago on Hotels.com
hotels.com
2/10
Ownership should seriously reevaluate the current management team and place qualified individuals in leadership positions who genuinely understand customer service, accountability, professionalism, and respect for all guests. Hotels are in the business of caring for people during stressful situations, and unfortunately this experience reflected the exact opposite. As an Asian family traveling from California to Indianapolis for our children’s graduation, we booked and fully prepaid our stay at Embassy Suites North Indianapolis for May 8–10. Due to unavoidable travel delays, we arrived around 4:00 AM only to be told that our reserved rooms had been given away to other guests. Imagine arriving in another state in the middle of the night, exhausted, with family members and no place to stay despite having confirmed prepaid reservations. It was devastating. The overnight front desk staff were apologetic and told us management would contact us. No one did until the following Monday, when I received a voicemail asking me to call back and speak with a manager named Kevin. Unfortunately, the follow-up experience became even worse than the original reservation failure. When I returned the call expecting professionalism and an apology, Kevin spoke to me in an aggressive and condescending manner. He repeatedly interrupted me, told me I could only speak “when asked,” threatened to hang up, and ultimately did hang up on me despite the fact that I remained calm and respectful throughout
B
Belle
1 month ago on Hotels.com
hotels.com
2/10
We booked and fully paid for our hotel stay for May 8–10, traveling all the way from California to Indianapolis for our children’s graduation — an important and emotional family event. Due to unavoidable travel delays, we arrived at the hotel around 4:00 AM only to be told that our reserved and prepaid rooms had been given away to other guests. Imagine arriving in a different state in the middle of the night, exhausted after travel, with family members and no place to stay despite having confirmed reservations. It was devastating. The front desk staff that night were apologetic and told us a manager would contact us. No one did until the following Monday, when a voicemail was finally left asking me to call back and speak with either the manager or another manager named Kevin. When I returned the call and spoke with Kevin, the experience became even worse than the original booking failure. Rather than showing empathy or professionalism, he spoke in an aggressive and condescending manner. He repeatedly interrupted me, spoke to me as if I were being disciplined, and stated that I could “only talk when asked.” He then claimed that the hotel’s system “resets at 2 AM” and implied that if I had not called ahead, losing our rooms was somehow not the hotel’s responsibility. As I calmly tried to explain the situation and the impact this had on our family trip, Kevin cut me off and threatened to hang up if I continued speaking. I never raised my voice, used profanity, or behaved di

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Embassy Suites by Hilton Indianapolis North in Indianapolis, Indiana - Brek