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SureStay by Best Western Massena

Hotel
15054 State Highway 37, Louisville (NY), New York 13662-3144, USMap
7.6/10
Very Good
484 reviews
"price is reasonable"

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 13, Sat
check-out
Jun 14, Sun
nights
1
guests
2 Guests
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Standard Queen Room (Accessible)

Standard Queen Room (Accessible)

No Free Breakfast | Non Refundable
Sleeps 250
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Standard Room

Standard Room

Free Breakfast | Non Refundable
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Standard Queen Room

Standard Queen Room

Free Breakfast | Non Refundable
Sleeps 250
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Standard King Room

Standard King Room

Free Breakfast | Non Refundable
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Standard 2 Queen Room

Standard 2 Queen Room

Free Breakfast | Non Refundable
Sleeps 250
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Standard Quadruple Room

Standard Quadruple Room

Free Breakfast | Non Refundable
Sleeps 4
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Large 2 Queen Room with Sofa

Large 2 Queen Room with Sofa

No Free Breakfast | Non Refundable
Sleeps 250
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Larger 2 Queen Room with Extra Bed

Larger 2 Queen Room with Extra Bed

Free Breakfast | Non Refundable
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Standard 2 Queen Room with Extra Bed

Standard 2 Queen Room with Extra Bed

No Free Breakfast | Non Refundable
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Amenities

Pets friendly
Family friendly
Free Wifi

Location

15054 State Highway 37, Louisville (NY), New York 13662-3144, USView in Google Maps
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Stay information

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a picnic area. Additional features at this hotel include gas grills and a vending machine.. Featured amenities include a 24-hour front desk and a vending machine. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite..

Things to know

Check-in15:00 - 03:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Additional information

Optional fees: Airport shuttle fee: USD 20 per person (one-way)Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old) Pet deposit: USD 150 per stayPet fee: USD 30.00 per pet, per dayService animals are exempt from feesRollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lightingThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 3:00 AM. . Check out: 11:00 AM.

Know before you go

This property does not have elevators

Reviews

7.6/10
Very Good
484 reviews
T
Thomas
1 month ago on Hotels.com
hotels.com
8/10
I liked this place. It was very clean and quiet. I think probably a lot of people working in the area stay there. It was well-maintained and businesslike. I wasn't looking for a party place - I got a good night's sleep there, which I needed, and the price was very reasonable.
K
Katrina
3 months ago on Hotels.com
hotels.com
2/10
Heat didnt work except in the bathroom. The security doors outside werent very secure could pull them open. Very sketchy vibes. The front desk seemed out of it or on something.
A
Anthony
6 months ago on Expedia
expedia
8/10
Need to have bacon and/or sausage at breakfast. Dissapointed

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