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Comfort Suites The Colony - Plano West

Hotel
4796 Memorial Drive, Dallas (TX), Texas 75056, USMap
7/10
Good
1,002 reviews
Breakfast (24)
Price (12)
Pool (10)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 10, Wed
check-out
Jun 11, Thu
nights
1
guests
2 Guests
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Standard 2 Queen Suite (Accessible)

Standard 2 Queen Suite (Accessible)

Free Breakfast | Non Refundable
2 Queen Beds, 1 Sofa Bed
Sleeps 4
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Standard King Suite

Standard King Suite

Free Breakfast | Non Refundable
1 King Bed, 1 Sofa Bed
Sleeps 4
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Standard 2 Queen Suite

Standard 2 Queen Suite

Free Breakfast | Non Refundable
2 Queen Beds, 1 Sofa Bed
Sleeps 4

Amenities

Pets friendly
Family friendly
Free Wifi

Location

4796 Memorial Drive, Dallas (TX), Texas 75056, USView in Google Maps
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Stay information

Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in The Colony? This hotel has 540 square feet (49 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite..

Things to know

Check-in15:00 - 03:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Additional information

The following facilities or services will be unavailable from March 1 2026 to December 31 2026 (dates subject to change): Swimming pool. Optional fees: Pet fee: USD 25 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 3:00 AM. . Check out: 11:00 AM.

Know before you go

Children under 18 years old are not allowed in the swimming pool without adult supervision The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

7/10
Good
1,002 reviews
Latest
Breakfast (24)
Price (12)
Pool (10)
S
Sarah
recently on Hotels.com
hotels.com
6/10
We needed sheets to put on the pull out sofa. I went downstairs, and there was no one working the desk. I called out and no one came. I even called the hotel and it wouldn't let through to the front desk.
J
Jacqueline
1 month ago on Hotels.com
hotels.com
4/10
Our room smelt awful, paid for queen beds but we definitely had full size beds, breakfast was terrible, my son’s waffle tasted sour and biscuits were not cooked all the way through, and we found roaches on our last night there. We will not be returning to this hotel at all.
B
Brenda
1 month ago on Hotels.com
hotels.com
4/10
The breakfast was awful. The waffles stuck to the waffle iron and were still raw in the middle. The gravy was completely inedible and tasted like raw flour and salt. Our room smelled like fish, the sink was stopped up, and the deadbolt on the door would not lock. When I reported the sink issue to the front desk at 4:00 PM, I was told someone could come look at it in the morning — unfortunately, we were only staying one night. I also requested bedding for the pullout queen bed and was given twin-size bedding that didn’t fit. On top of everything else, the entire hotel smelled strongly of weed. Overall, the experience was extremely disappointing, especially because Comfort Suites is usually one of my favorite hotel chains when traveling. The only positive thing I can say is that the pet fee was very reasonable at $25 per night.

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