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Hotel Hugo

Hotel
525 Greenwich Street, New York City, NY 10013, USMap
8.2/10
Very Good
1,003 reviews
"views of the Hudson"
View (15)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Free Wifi

Location

525 Greenwich Street, New York City, NY 10013, USView in Google Maps
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Stay information

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features concierge services, babysitting (surcharge), and discounted use of a nearby fitness facility.. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 500 square feet (46 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 51.64 per accommodation, per night The resort fee includes:Additional inclusionsBicycle storageBusiness center/computer accessConcierge serviceFaxesFitness center accessHealth club accessHousekeepingIn-room bottled waterIn-room coffeeIn-room safeInternet accessNearby fitness center accessNewspaperPhone callsWiFi access (may be limited)

We have included all charges provided to us by the property.

. Optional fees: Fee for continental breakfast: approximately USD 18.00 to 26.00 per personSelf parking fee: USD 55 per dayNearby parking fee: USD 55.00 per day (656 ft away)Pet fee: USD 50.00 per accommodation, per stayService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards . Special instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

Parking height restrictions apply The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8.2/10
Very Good
1,003 reviews
Consecutive positive reviews from 24 guests
Latest
View (15)
J
Julie
1 month ago on Hotels.com
hotels.com
6/10
Shower didn’t drain, maintenance attempted to fix but had to plunge several times and the shower floor filled with black water. In that same room the air conditioner was not working and the temperature would not rise above 78 degrees with was extremely uncomfortable. Maintenance attempted to fix several times with no success including spraying a chemical coolant which filled the room and we had to open the doors and window to let out the strong chemical fumes. While I appreciated maintenance who was really apologetic for the experience and tried so hard to fix everything the front desk did not seem to be empathetic. I was initially told that they could not move me into a different room but after requesting moving to a sister property or getting a refund so that I could find a new hotel they only then were somehow able to find a new room for me.
A
Anila
1 month ago on Hotels.com
hotels.com
6/10
The location was great and super convenient. Close to my work and to subway lines. Was also a quick walk away from the waterfront. The hotel was very clean and well maintained with friendly staff. The bedding was not as comfortable as my other stays in NY. It was not breathable and my sleep was impacted. I was also in a room right by the elevators and everytime the elevator went up or down, it made a weird sound through the walls which made it hard for me to fall asleep.
j
jon
2 months ago on Hotels.com
hotels.com
10/10
The hotel was way nicer than we expected. The views of the Hudson from our room and going to either of the two rooftop bars was an absolute treat !!!! Highly highly recommend !!