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Brookside Lodge - Gatlinburg - On the River

Hotel
463 East Parkway, Gatlinburg, TN 37738, USMap
8.6/10
Excellent
2,099 reviews
"great value for the money"
View (151)
Breakfast (82)
Price (62)
Waterfront (58)
Heating (23)
Pool (22)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Pool
Free Wifi

Location

463 East Parkway, Gatlinburg, TN 37738, USView in Google Maps
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Stay information

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can get around on the shuttle (surcharge), which operates within 0.1 mi.. Featured amenities include express check-out, luggage storage, and laundry facilities. Free self parking is available onsite..

Things to know

Check-in16:00 - 23:30
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For more details, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM) This property doesn't offer after-hours check-in

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a security system Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Crib (infant bed) fee: USD 10.0 per nightRollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a smoke detector, and a security systemThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open during the following times:Monday - Tuesday: 8:00 AM - 11:30 PM This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 11:30 PM. . Check out: 11:00 AM.

Know before you go

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8.6/10
Excellent
2,099 reviews
Consecutive positive reviews from 129 guests
Latest
View (151)
Breakfast (82)
Price (62)
Waterfront (58)
Heating (23)
Pool (22)
Parking (16)
D
Dina
recently on Hotels.com
hotels.com
10/10
Wonderful staff. Quiet family-owned hotel. Large room with balcony overlooking a brook.
A
Amy
3 months ago on Hotels.com
hotels.com
10/10
This is a budget motel in the Gaitlanburg area, but a great value for the money. It was conveniently located for many hikes in the Smoky Mountains National Park, but was further away from Dollywood and other attractions for young families. I liked the decor. The only tiny complaint I would make is that parking was tight and I booked a room with a fireplace, which I did not get. However, I would definitely stay here again. I would simply be more careful at check-in to get a room with a fireplace.
A
Abigail
recently on Hotels.com
hotels.com
10/10
Really cute lodge that's right on the edge of downtown Gatlinburg. We booked the honeymoon suite and were impressed by the quality of the lodging. The bathtub was very large and nice and the porch was so cute to sit on and watch the river at sunset. Highly recommend