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The Palmer House Resort, an Ascend Collection Hotel

Hotel
5383 Main Street, Manchester (VT), Vermont 05255, USMap
8.4/10
Very Good
939 reviews
Price (11)
Breakfast (11)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 12, Fri
check-out
Jun 13, Sat
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Family friendly
Pool
Hot tub
Free Wifi

Location

5383 Main Street, Manchester (VT), Vermont 05255, USView in Google Maps
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Stay information

Practice your swing on the golf course and enjoy other recreational amenities, such as outdoor tennis courts and an indoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.. Featured amenities include express check-out, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

The following facilities are closed seasonally each year. They will be closed from October 6 to May 27:One of the swimming poolsHot tub. Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 16.49 per accommodation, per night

We have included all charges provided to us by the property.

. Optional fees: Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from May to September. Pool access available from 9 AM to 9 PM.Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served at this property. Cashless payment methods are available for all transactions.Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. . Check out: 11:00 AM.

Know before you go

Alcohol is not served at this property Only registered guests are allowed in the guestrooms Pool access available from 9 AM to 9 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from May to September This property does not have elevators

Reviews

8.4/10
Very Good
939 reviews
Consecutive positive reviews from 10 guests
Latest
Price (11)
Breakfast (11)
B
Bethany
1 month ago on Hotels.com
hotels.com
2/10
I am a family travel blogger who stays in hotels frequently with my husband and two young daughters. This was the most disappointing hotel experience we have had. We booked this stay for Mother’s Day weekend and arrived expecting a comfortable, family-friendly experience. From the moment we arrived, the property appeared noticeably run-down compared to what was advertised online. When we entered the lobby, there was a sign at the front desk stating, “Helping another customer. Be right back.” We waited approximately 15 minutes with no staff member present before leaving to take our children elsewhere and returning later. Upon returning, the front desk informed us that although I had reserved a king room with a sleeper sofa, the reservation had been entered for only two guests. I explained that we were traveling with our young kids and expected the sleeper sofa to accommodate them. Rather than offering flexibility or assistance, we were told the only option was to purchase an additional adjoining room. What made this especially frustrating was that the hotel appeared nearly empty, with very few cars in the parking lot and clearly many available rooms. As a traveling family arriving on Mother’s Day weekend, the interaction felt unnecessarily rigid and financially motivated rather than customer-focused or accommodating. We no longer felt comfortable staying at the property and chose instead to leave. Because the reservation was made through Hotels.com we were not given a refund.
T
Todd
2 months ago on Hotels.com
hotels.com
4/10
Room was dusty ans did not appear to have been cleaned properly, had an allergy flair up. Found hairs in the bathroom. No other rooms available had to leave. Had to leave to another place. However staff was understanding, polite and tried to accommodate. It just didn’t work for us.
D
David
3 months ago on Hotels.com
hotels.com
10/10
Clean hotel but super old decor

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