Steens Hotel Alster City

‌

Show all photos

‌

Steens Hotel Alster City

Hotel

Holzdamm 43, 20099, Hamburg, Hamburg 20099, DEMap

7.2/10

Good

444 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

check-in

May 24, Sun

check-out

May 25, Mon

nights

guests

2 Guests

Check price to view the latest room options for this stay.

Check price

Amenities

Family friendly

Free Wifi

Paid parking

Location

Holzdamm 43, 20099, Hamburg, Hamburg 20099, DEView in Google Maps

View map

‌

Stay information

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a reception hall and a vending machine.. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite..

Things to know

Check-in13:00 - 00:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staffed during limited hours Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 0 at check-out The front desk is open daily from 8:00 AM - 11:30 PM

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests must contact this property in advance to reserve onsite parking Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Optional fees: Self parking fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve onsite parkingThis property accepts credit cards, debit cards, and cash . Special instructions: The front desk is open daily from 8:00 AM - 11:30 PM. The front desk is staffed during limited hours. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 1:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

This property does not have elevators

Reviews

7.2/10

Good

444 reviews

Syed Muhammad Furqan Raza

1 month ago on Hotels.com

2/10

I stayed in this hotel twice for one night with my family. Both times, the hotel was closed. I have to called several numbers which were posted on their main gate and tried luck several time to get access to the hotel. Even though I reached to the hotel in the evening. To be honest, it was not a hotel. They have 10 rooms in a building and there is no lift in that building. So, if you have heavy luggage, then you need to carry it all the way up. The room was substandard, the heating was not working, and the bathroom/toilet was from 1970. I will not recommend to stay in this hotel.

Tomas Westh

3 months ago on Hotels.com

8/10

Michael

6 months ago on Hotels.com

6/10

There is no one working at this hotel, there was no one when i arrived and no one when i left in the morning. When you arrive you need to call a local phone number, the issue is when you have an e-sim (data only) you can't make local calls, i had to chat online with hotels.com and have them contact the hotel as i waited in my car. Never understood the parking instructions so i left it in the street.