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Albergo Villa & Roma

Hotel
Via Bergamo 33/35, Palazzolo sull' Oglio, Lombardia 25036, ITMap
6.6/10
Good
61 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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nights

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Amenities

Pets friendly
Free Wifi
Wine or champagne

Location

Via Bergamo 33/35, Palazzolo sull' Oglio, Lombardia 25036, ITView in Google Maps
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Stay information

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.. This property has received its official star rating from the local rating authority.. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite..

Things to know

Check-in14:00 - 22:00
Check-out00:00 - 10:30
Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Optional fees: Fee for buffet breakfast: approximately EUR 5.00 per personRollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 10:00 PM. . Check out: 10:30 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reviews

6.6/10
Good
61 reviews
K
Kathryn Jane
21 months ago on Hotels.com
hotels.com
2/10
this property has so much potential but the lack of service and care to our stay was disappointing. we waited over 30 minutes in reception and no one showed. I had to go behind the reception and use their phone to try to call someone. no appologies just told they were on a break. later that evening the ceiling leaked, water was all over the floor and again there was no one in reception to help. We assumed it was the air con (which was on prior to our arrival) so we turned it off, mopped up the mess with our towels and put a bucket on the floor to collect any further water. Told reception when we checked out and was told it was probably the air con. Again no apology or concern. We had wet property (bag and clothes) due to the mess and wasted considerable time cleaning up for them, and there was no interest. the people partying all night with their child screaming and running up and down the hall until 2.30am also meant it was hard to sleep. If there was someone on night shift, they did nothing to address the noise. We tried and were ignored. Such a shame, because with a little effort it could be a really good place. This is my first complaint after years booking on hotels.com so really disappointing.
T
Teemu
36 months ago on Expedia
expedia
2/10
Room was dirty. And shower didnt work well. And all you ask from reception... they help you with a bad attitude. Breakfast it will be a suprice for you im sure and if you need a taxi better book it before you arrive. Location was still nice and the town.
I
Isabella
40 months ago on Hotels.com
hotels.com
8/10
The hotel is old and in desperate need of renovation. There is a permanent smell of cigarettes throughout the property so they really should implement the NON-SMOKING policy. It’s very unpleasant. The rooms are comfortable but again, old shower, old furniture etc.
Albergo Villa & Roma - Brek