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Premier Inn Durham - Newton Aycliffe

Hotel
Ricknall Lane, Great North Road, Newton Aycliffe, North East, England DL5 6JG, GBMap
8/10
Very Good
3 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 06, Sat
check-out
Jun 07, Sun
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Family friendly
Free parking
Kids playground

Location

Ricknall Lane, Great North Road, Newton Aycliffe, North East, England DL5 6JG, GBView in Google Maps
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Stay information

This smoke-free hotel features a playground.. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out12:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 16

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Mobile payment options include: Google Pay and Apple Pay Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards

Additional information

Optional fees: Fee for buffet breakfast: approximately GBP 10.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cardsMobile payment options include: Google Pay and Apple Pay . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 16. Check in from: 3:00 PM. Check in to: 12:00 AM. . Check out: 12:00 PM.

Know before you go

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8/10
Very Good
3 reviews
T
Trina
8 months ago on Hotels.com
hotels.com
6/10
Found a room on the Hotels.com app but stopped by the hotel to check it out before booking. The front desk initially said no rooms were available, despite the app showing otherwise. After some persistence and a 10–15 minute discussion involving another staff member, I was shown a room I liked. Due to system issues, I was told to book through the app. I did so, paid, and received confirmation, which the clerk also saw—but they still couldn’t assign the room due to aforementioned system issue. I agreed to return later while they sorted it out. When my husband and I came back, they claimed we hadn’t paid, despite us showing proof of payment (both on hotels app and our credit card transactions). We left again to give them more time. After four hours, we returned and were told there had been a Hotels.com payment issue that took 3.5 hours and a manager’s help to resolve. Informed daily room cleaning stopped during covid. We booked a week, so asked how towels were replaced & advised I'd have to ask at desk. As it turned out, they had an 'on demand' room service option which I later used to empty baskets and replace towels. No air conditioning in this hotel that is operable from the room itself. The TV's have volume controls (25 specifically). We couldn't hear some channels from the bed & requested our controls be moved to 27. Informed that there were no TV controls. Next day asked another clerk who shared that there were controls that couldn't be changed.

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