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La Quinta by Wyndham Houston Channelview

Hotel
5520 E Sam Houston Pkwy N, , Houston, Texas 77015, USMap
8.6/10
Excellent
917 reviews
Price (10)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in

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Amenities

Pets friendly
Family friendly
Pool

Location

5520 E Sam Houston Pkwy N, , Houston, Texas 77015, USView in Google Maps
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Stay information

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Houston? This hotel has 9688 square feet (900 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Things to know

Check-in15:30 - 12:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Pet owners will be required to sign a pet agreement form at check-in. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a smoke detector and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Optional fees: Pet fee: USD 25.00 per pet, per nightService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher, a smoke detector, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Pet owners will be required to sign a pet agreement form at check-in. . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:30 PM. Check in to: 12:00 PM. . Check out: 11:00 AM.

Know before you go

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Reviews

8.6/10
Excellent
917 reviews
Consecutive positive reviews from 16 guests
Latest
Price (10)
A
Amy
1 month ago on Hotels.com
hotels.com
10/10
@ first I was annoyed by the staff but I think it was just me , they was better later on that day !!
A
Anika
1 month ago on Hotels.com
hotels.com
4/10
I will NOT stay here again. There was an issue with my request for a fourth set of towels when I registered my room for 4 people for 5 nights and it resulted in the staff member telling me I was "acting ugly". As a customer, I have never experienced that level of disrespect or insult, nor have I had to argue about a request for a set of towels for EACH of the room's registered guests (they have a towel shortage and wanted me to turn in dirty towels to get the fourth set). It was completely frustrating and not what I'm accustomed to as a customer in the hospitality industry! Additionally we had a couple of service issues with housekeeping that may be due to language barriers. To be fair, the manager later apologized for the "acting ugly" experience, resolved it and offered a service recovery discount, which I appreciated. However, there are too many hotel options in Houston, TX for me to ever give my money to this LaQuinta again. Everything else at the hotel was fine (room size, breakfast, cleanliness) with the exception that there was very little air circulation in the gym.
J
JD
2 months ago on Hotels.com
hotels.com
8/10
Everything was as it was posted in the photos. Only problem I had was with one staff member gave me an attitude when I asked where things were located as if I was a regular at the hotel site when I’m originally from out of town and never being at the location is why I gave 4 stars