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Hotel Contessa - Suites on the Riverwalk

Hotel
306 W Market Street, , San Antonio, Texas 78205, USMap
9/10
Excellent
3,574 reviews
33% guests praised the Wifi in their reviews
Waterfront (163)
Price (76)
Parking (74)
View (72)
Pool (54)
Breakfast (34)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 22, Fri
check-out
May 23, Sat
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

306 W Market Street, , San Antonio, Texas 78205, USView in Google Maps
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Stay information

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in San Antonio? This hotel has 12700 square feet (1180 square meters) of space consisting of a conference center and 12 meeting rooms..

Things to know

Check-in16:00 - 01:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The property charges 2.5 percent for credit card payments

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Children under 21 years old are not allowed in the pool from 8-10 PM. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 75.00 per accommodation, per nightAdministrative fee: USD 1.80 per accommodation, per nightService fee: 3 percentResort fee: USD 21.20 per accommodation, per night The resort fee includes:Additional inclusionsConcierge serviceFitness center accessIn-room bottled waterIn-room safeNewspaperPool access

We have included all charges provided to us by the property.

. Optional fees: Fee for full breakfast: approximately USD 15 to 25 per personCovered valet parking fee: USD 59 per night (in/out privileges)Pet fee: USD 125.00 per pet (varies based on length of stay) Service animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from March to December. Pool access available from 8:00 AM to 10:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply. Cashless payment methods are available for all transactions.Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Cashless transactions are availableNoise-free guestrooms cannot be guaranteedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children under 21 years old are not allowed in the pool from 8-10 PM. . Special instructions: If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 1:00 AM. . Check out: 11:00 AM.

Know before you go

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision Pool access available from 8:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from March to December

Reviews

9/10
Excellent
3,574 reviews
Consecutive positive reviews from 26 guests
Latest
Waterfront (163)
Price (76)
Parking (74)
View (72)
Pool (54)
Breakfast (34)
Kid friendly (29)
W
Wesley
recently on Hotels.com
hotels.com
4/10
I recently stayed at your property and wanted to share my experience, as it was unfortunately very disappointing. I had been looking forward to my stay based on the positive reputation of your hotel, but several issues significantly impacted my visit. First, the air conditioning vent in the room was extremely dirty, with visible buildup of dust and what appeared to be mold. This was circulating through the room and left me dealing with a sore throat and sinus irritation. The bathroom also had multiple maintenance concerns. The sink stopper was missing, there was missing trim around the bathtub, and the tub stopper was not installed and instead sitting on the side. Additionally, there was visible mold in the tub, and it was clogged—causing water to pool up to about four inches deep while draining, along with an unpleasant odor. There were also issues with basic functionality and safety. At one point, the key card would not register in the elevator, which left me stuck inside for approximately 10 minutes. This was very concerning. The condition of the bedding was also below expectations. The sheets and pillowcases appeared worn, shedding, and torn. Additionally, the in-room entertainment system was not working properly. We were unable to stream or use Google Cast, even after a technician came to assist us, but the issue was never resolved. This prevented us from watching an important game we had planned to enjoy during our stay. Finally, valet took nearly an hour.
J
Jody
recently on Hotels.com
hotels.com
10/10
Check-in was fast, friendly and Francisco our AWESOME Concierge... ok, he wasn't but should be... made our trip so memorable. Check-out was even faster and once again Francisco made our exit enjoyable. It's people like Francisco that make a place that much better. KUDOS to Francisco !!!
C
Celia
recently on Hotels.com
hotels.com
10/10
The hotel was absolutely beautiful. The fiesta decorations were gorgeous. It was right in the middle of all of the activities that we were attending. The kids had a blast at the pool and the adults had a great time at the bar.

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