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Ocean Stays by Smart Welcomes

Apart hotel
218 Citadel Road, , Plymouth, South West, England PL1 3BB, GBMap
8/10
Very Good
2 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 22, Fri
check-out
May 23, Sat
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Free Wifi
CCTV inside
Heating

Location

218 Citadel Road, , Plymouth, South West, England PL1 3BB, GBView in Google Maps
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Stay information

Guests will find features like a virtual front desk..

Things to know

Check-in15:00 - 10:30
Check-out00:00 - 10:30
Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance There is no front desk at this property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: GBP 150.00 per stay

We have included all charges provided to us by the property.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedHost has indicated there is a carbon monoxide detector on the propertyHost has indicated there is a smoke detector on the property . Special instructions: There is no front desk at this property. The check-in location differs from the property location. Check-in location: [at_the_apartment]. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:30 AM. . Check out: 10:30 AM. House Rule: Children welcome. House Rule: No pets. House Rule: No smoking.

Know before you go

This property does not have elevators

Reviews

8/10
Very Good
2 reviews
A
A.
1 month ago on Hotels.com
hotels.com
6/10
Needlessly complicated check in process - why did I have to supply my ID? There is no UK legal requirement for this and most places don't do it. The booking app has my details if anything goes wrong. My room (6) was in a dark lower basement, not listed as such. I asked for upstairs room which was available but it did not have a cooking stove. Decor bit naff but place was essentially clean and comfortable with proper bedside tables, and reading lights. There was an issue with the hob which I could not get unlocked. I had to eat microwave food, reluctantly. I sent customer service a video showing how hob was stuck. They claimed it was working fine, sending their own video. But I could not tell if it was the same hob and they refused any compensation. Outside front door stinks of cigarettes & no recycling on offer.
j
jo
12 months ago on Hotels.com
hotels.com
8/10
It didnt start well as we couldnt get into the accommodation! They didn't send me the codes for doors! But i rang the phone number, spoke to someone straight away and codes were emailed within 5 minutes. Our room (15) was on the very top floor( city views) so was abit of a trek up LOTS of stairs so no good if you have mobility issues. Less than 5 minutes walk to the Hoe and 10 minutes into the city centre so a fab location. The room was well equipped and was perfect as a base. Room was clean (some dust on skirting boards etc) but overall good. There was wash up liquid to clean up your used cups etc but they would have been hard to wash in sink as the sink was tiny!! We would definitely stay here again but maybe not the top floor!
A
Ali
12 months ago on Hotels.com
hotels.com
8/10
This is the second time I've stayed in this accommodation but my first time in the single room. I was impressed with the space and the facilities. In addition to the usual kettle, tea/coffee there was a microwave, fridge with a small freezer, desk and a full sized ironing board. Although you have to pay, street parking is readily available outside the accomodation. It's situated about 2 mins walk from the sea front and The Hoe and about 10 mins walk from The Barbican. I'd definitely recommend this accommodation for it's value for money, facilities and great situation.

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