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MCM Elegante Hotel & Suites Lubbock

Hotel
801 Avenue Q, , Lubbock, Texas 79401, USMap
8.4/10
Very Good
1,289 reviews
"amazing view"
Breakfast (79)
Price (26)
Air conditioning (14)
Pool (13)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 22, Fri
check-out
May 23, Sat
nights
1
guests
2 Guests
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Standard 2 Queen Room

Standard 2 Queen Room

Free Breakfast | Free Cancellation
2 Queen Beds
Sleeps 4
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Standard Quadruple Room

Standard Quadruple Room

Free Breakfast | Cancel before May 22 at 7 PM, you'll get full refund.
Sleeps 4
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Standard Room

Standard Room

Free Breakfast | Non Refundable
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Standard King Room with Extra Bed

Standard King Room with Extra Bed

Free Breakfast | Cancel before May 22 at 7 PM, you'll get full refund.
1 King Bed, 1 Sofa Bed
Sleeps 4
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Standard King Room with Sofa

Standard King Room with Sofa

Free Breakfast | Cancel before May 22 at 7 PM, you'll get full refund.
Sleeps 2
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Standard Double Room (Accessible)

Standard Double Room (Accessible)

No Free Breakfast | Non Refundable
Sleeps 2
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Standard King Room (Accessible)

Standard King Room (Accessible)

No Free Breakfast | Cancel before May 22 at 12 AM, you'll get full refund.
Show 3 more options
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Standard King Room

Standard King Room

No Free Breakfast | Cancel before May 22 at 12 AM, you'll get full refund.
Show 3 more options
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Standard King Room with Extra Bed (Accessible)

Standard King Room with Extra Bed (Accessible)

Free Breakfast | Cancel before May 22 at 7 PM, you'll get full refund.
1 King Bed, 1 Sofa Bed
Sleeps 4
Show 3 more options
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Standard Room with Sofa

Standard Room with Sofa

Free Breakfast | Non Refundable
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1 Bedroom Standard Suite

1 Bedroom Standard Suite

Free Breakfast | Cancel before May 22 at 7 PM, you'll get full refund.
1 King Bed, 1 Sofa Bed
Sleeps 4
Show 4 more options
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Standard King Room with Sofa (Accessible)

Standard King Room with Sofa (Accessible)

Free Breakfast | Non Refundable
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Standard King or Queen Room with Extra Bed (Accessible)

Standard King or Queen Room with Extra Bed (Accessible)

Free Breakfast | Non Refundable
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1 Bedroom Standard King Suite with Sofa

1 Bedroom Standard King Suite with Sofa

Free Breakfast | Cancel before May 22 at 7 PM, you'll get full refund.
Sleeps 2
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1 Bedroom Standard King Suite with Extra Bed

1 Bedroom Standard King Suite with Extra Bed

Free Breakfast | Non Refundable
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Standard Double Suite

Standard Double Suite

No Free Breakfast | Non Refundable
Sleeps 2
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Atrium King Suite

Atrium King Suite

No Free Breakfast | Non Refundable
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1 Bedroom Standard Suite with Sofa

1 Bedroom Standard Suite with Sofa

Free Breakfast | Non Refundable
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Standard Triple Room

Standard Triple Room

Free Breakfast | Non Refundable
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Standard 2 Double Room

Standard 2 Double Room

No Free Breakfast | Non Refundable
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Standard King Suite with Extra Bed

Standard King Suite with Extra Bed

Free Breakfast | Non Refundable
Show 2 more options
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Standard King Suite with Sofa

Standard King Suite with Sofa

Free Breakfast | Non Refundable
Sleeps 2
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1 Bedroom Standard King Suite

1 Bedroom Standard King Suite

No Free Breakfast | Non Refundable
Sleeps 2
Show 2 more options
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Standard Suite with Sofa

Standard Suite with Sofa

Free Breakfast | Cancel before May 22 at 12 AM, you'll get full refund.

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

801 Avenue Q, , Lubbock, Texas 79401, USView in Google Maps
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Stay information

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can catch a ride to nearby destinations on the complimentary area shuttle.. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Lubbock? This hotel has 14000 square feet (1301 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours)..

Things to know

Check-in16:00 - 03:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Pet fee: USD 50 per accommodation, per stayService animals are exempt from feesEarly check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 3:00 AM. . Check out: 12:00 PM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8.4/10
Very Good
1,289 reviews
Latest
Breakfast (79)
Price (26)
Air conditioning (14)
Pool (13)
P
Philip
recently on Hotels.com
hotels.com
8/10
Yes
A
Alexandria
recently on Hotels.com
hotels.com
2/10
We stayed at MCM Eleganté Hotel & Suites Lubbock during a concert weekend and had one of the most frustrating hotel check-in experiences we’ve ever had. We got in line at 2:45 PM to be ready for the 4:00 PM check-in, only to be sent to the back of the line after 45 minutes because our room type wasn’t available. After waiting again, we reached the desk around 5:10 PM and were told our room still wasn’t ready. With no other options provided, we were forced to change in public restrooms and finish getting ready in our car just to make it to the concert we had driven 12 hours to attend. Our room wasn’t ready until 5:52 PM (the concert had already started). They then had the audacity to go knocking on doors at 9am the next morning asking people when they were going to be out of their rooms. (Check out time is 12) This wasn’t just a delay—it was a breakdown in the check-in process. No organization, no urgency, no care for their guests, and no accommodations offered to guests who were clearly affected. It significantly impacted our experience. After attempting to contact them after this experience and allowing them the opportunity to make things right, their response was that they were one of the only hotels in the area to waive a two night minimum for the event. Which isn’t even true because when I booked this hotel 5 months ago, there were tons of available hotels for a single night stay.
J
Jennifer L
recently on Hotels.com
hotels.com
8/10
The hotel is older and shows some wear and tear, but our room was good. It was clean and the A/C worked great. The staff was a bit overwhelmed when we checked in because of the concert in town and they were sold out. But they did have cold water bottles for us to have as we waited. Overall, it was good for the price.