The Vaults

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Inn

16 Castle Gates, , Shrewsbury, West Midlands, England SY1 2AB, GBMap

7.4/10

Good

143 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly

Free Wifi

CCTV inside

Location

16 Castle Gates, , Shrewsbury, West Midlands, England SY1 2AB, GBView in Google Maps

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Stay information

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a picnic area.. Featured amenities include complimentary wired internet access, a computer station, and luggage storage..

Things to know

Check-in15:00 - 22:00

Check-out00:00 - 10:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit/debit cards

Additional information

Policies: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit/debit cardsSafety features at this property include a fire extinguisher . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 10:00 AM.

Know before you go

This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Reviews

7.4/10

Good

143 reviews

Janet

1 month ago on Hotels.com

2/10

Some sort of food scattered on the floor freezing cold bedroom felt like we were in a refrigerated room. Rail on the stairs was not safe wobbled as you held onto it. Stuff were very pleasing when we arrived. Stayed for an hour and decided to move out to somewhere more suitable the same day.

JOHN

3 months ago on Hotels.com

2/10

I bought this overnight stay on the understanding there would be parking available as stated on your website , however i was then told there was no parking on site and i had to park half a mile away and walk in torrential rain . The room itself was up three flights of narrow badly lit stairs , the room was in a filthy disgusting state it clearly hadnt been cleaned properly for months, tatty furniture, dust and dirt everywhere. The bathroom was horrendous black mould around shower and floor the ceiling was covered in mildew, the toilet brush was covered in toilet paper and faeces , toilet seat was loose and ill fitting. The facilities are so bad that had there not been music playing so loud in the bar that you couldnt hear what bar staff were saying we would have told staff how bad things were and left immediately....we stayed the night but only because we couldnt find other accomodation at such short notice. Luckily my wife had packed a spare bed sheet which we used to cover the tatty bed , we left first thing in morning as we couldnt bring ourselves to use the filthy bathroom ....to say we are dissapointed is an understatement , if payment hadnt already been taken i would have refused to pay....we have photos to support everything i have stated , i believe this establishment should be inspected by yourselves as its your site who are selling this horrible accomodation , im hoping this review gets read by someone who can act upon it as room 8 at the vaults is terrible.

Jeffrey

4 months ago on Expedia

4/10

Room was cold. I wasn't mobile to close an open window, plus a lot of stairs. I also arrived late.

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