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The Ben, Autograph Collection

Hotel
251 N NARCISSUS AVE, , West Palm Beach, Florida 33401, USMap
9.2/10
Excellent
526 reviews
"across the street for the marina"

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in

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nights

guests






Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

251 N NARCISSUS AVE, , West Palm Beach, Florida 33401, USView in Google Maps
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Stay information

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in West Palm Beach? This hotel has 7791 square feet (724 square meters) of space consisting of conference space and 3 meeting rooms..

Things to know

Check-in16:00 - 05:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests will receive smart lock details

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Optional fees: Fee for cooked-to-order breakfast: approximately USD 20.00 to 40.00 for adults, and USD 10.00 to 20.00 for childrenValet parking fee: USD 57 per night (in/out privileges)Pet fee: USD 145 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding.Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher and a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 5:00 AM. . Check out: 11:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

9.2/10
Excellent
526 reviews
A
Andrea
recently on Hotels.com
hotels.com
2/10
Most awful check-in experience I have ever had. We were downgraded as opposed to getting an upgrade which we were told was available. We were created from a king-size bed that we ordered to a queen size bed. These were not even queen size beds, in fact.... then we will send her a room that faced a wall 3 feet away from the window. When I complained, we were placed into a handicap room, which did not even have a walk-in shower. Handled extrnely poorly by staff.
j
john
7 months ago on Expedia
expedia
4/10
Room service was really slow and forgot parts of order twice.
B
Bruce
4 months ago on Expedia
expedia
10/10
The Ben was exceptional