Hotel AMANO Grand Central

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Hotel AMANO Grand Central

Hotel

Heidestraße 62, , Berlin, Berlin 10557, DEMap

8.8/10

Excellent

1,005 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly

Family friendly

Free Wifi

Location

Heidestraße 62, , Berlin, Berlin 10557, DEView in Google Maps

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Stay information

Take advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.. Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - 00:00

Check-out00:00 - 12:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 19 for adults and EUR 8 for childrenSelf parking fee: EUR 29 per dayPet fee: EUR 15 per pet, per nightService animals are exempt from feesRollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Parking height restrictions apply. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

Parking height restrictions apply

Reviews

8.8/10

Excellent

1,005 reviews

Morten

1 month ago on Hotels.com

4/10

My experience since checking early evening: 1) Digital key worked, however once in the room I discovered that dkey could not unlock power for the room!!!! Had to open in the window in semi-darkness as air was stale and no ventilation 2) Called reception from the shoddy in-room handset and after a LONG wait a lady picked up and said I should come get a card at the reception in order to get light and ac. She could not send someone up with card: “we have no roomservice”. Only after me complaining further she argued that I could use “any card” to activate power. I used an old gymcard and problem was solved. But WHY use the dcard feature if the property is not set up to fully support it? Having to get a physical keycard regardless totally defeats the purpose of this fancy feature 3) Shower before dinner: I am 1.93m tall and the showerhead maxed out at 1.80. 4) Bathtowels razor thin tea towels, worst I have experienced for ages. 5) Came back from dinner with some basic groceries (cold drinks, pudding) only to find FRIDGE not working. Tried calling reception, no one answered. 5) The chair in my room was a a €10 euro stack chair of the shabbiest sort. Only good as an extra hanger. Had to watch tv from bed - a nice armchair/twin sofa is a MUST in a hotel in this price range I gave up calling reception and my email to hotel management remained unanswered, so did my response to Amano's own "how was your stay" survey. Totally unresponsive sums it up, hope this review helps.

CHI HYE

1 month ago on Hotels.com

4/10

The bathroom sink was clogged when we arrived, but the hotel staff fixed it promptly after we reported it. However, we had some issues with the amenities: the fridge didn't keep our drinks cold, and the sofa bed was quite uncomfortable. My child couldn't sleep the first night because the springs were poking through. We swapped places the next night, but it was still too uncomfortable to sleep on. After requesting an extra duvet to use as padding, it became manageable. The toilet is separate from the sink area, which is a bit inconvenient since you have to walk out to wash your hands. That said, considering the price and the excellent location right by Berlin Central Station, it was a decent stay."

Eun Jung

2 months ago on Hotels.com

8/10

Overall, the hotel is good in terms of facilities and location. However, on the second day of my stay, there was no hot water. A staff member came to the room and said it was not a problem because the water was not cold. But the hot water did not come back until we checked out, so my family had to take showers with unheated water (not exactly cold, but with no warmth at all).

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