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Crowne Plaza Orlando-Downtown by IHG

Hotel
304 W Colonial Drive, , Orlando, Florida 32801, USMap
8.8/10
Excellent
728 reviews
43% guests praised the View in their reviews
Price (16)
Parking (10)
Breakfast (10)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 22, Fri
check-out
May 23, Sat
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Family friendly
Pool
Hot tub
Free Wifi

Location

304 W Colonial Drive, , Orlando, Florida 32801, USView in Google Maps
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Stay information

Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3.00 mi.. Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Planning an event in Orlando? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Additional information

Optional fees: Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for childrenSelf parking fee: USD 25 per night (in/out privileges)Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guardsThis property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.. Minimum age: 21. Check in from: 3:00 PM. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.8/10
Excellent
728 reviews
Consecutive positive reviews from 27 guests
Latest
Price (16)
Parking (10)
Breakfast (10)
M
Mariana
1 month ago on Hotels.com
hotels.com
8/10
The room is very spacious, however it does feel a bit empty. Everything is clean but the hotel does look a bit outdated. The pool area is beautiful and the restaurant is great. The staff is super nice.
J
Jennifer
recently on Hotels.com
hotels.com
8/10
Rough start but overall good experience. We arrived at 2am and discovered that because we booked through a “third party” (Hotels.com) we could not separate the payment method for the deposit hold from the payment method used to pay for the room. So we had a $300 hold deducted from our debit card in addition to the cost of the stay, cutting into our travel budget unexpectedly (we wanted to use a credit card for the incidental deposit hold and pay for the room with the debit card). Ultimately not a big deal but it would have been nice to know this before getting there. Then we get to our room, which was clean overall but pull back the sheets and found a hair and what looked like black sock fuzz (?) all over the bottom sheet, like that sheet wasnt changed. So we told the front desk and they sent someone up with a huge stack of bedding linens, handed it to us and left. Hotel bedding is not like normal sheets, so we were left to figure out how to put the bed together by ourselves at 3am after travelling all day. Again, not the end of the world, but not ideal. The rest of the say was amazingly uneventful, staff was friendly and helpful, especially the shuttle crew and valets, they are awesome!
R
Renee
1 month ago on Hotels.com
hotels.com
10/10
Everything was fine from the time we arrived the day before on a different reservation as we got there unexpectedly the day before. We just had the keys rekeyed and was good to go. The room was very clean. It passed my cleaning test that I do at any stay with an A+ especially the bathroom. Kyle at the front desk was fantastic and kudos to the dining staff.

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