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Occidental Aranjuez

Hotel
Plaza de la Unesco, 2, , Aranjuez, Madrid 28300, ESMap
9/10
Excellent
443 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Pool
Free Wifi

Location

Plaza de la Unesco, 2, , Aranjuez, Madrid 28300, ESView in Google Maps
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Stay information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Aranjuez? This hotel has 11029 square feet (1025 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in14:00 - 07:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system

Additional information

The following facilities are closed seasonally each year. They will be closed from May 9 to May 16:Swimming pool. Optional fees: Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for childrenSelf parking fee: EUR 12 per nightRollaway bed fee: EUR 32.0 per nightSpa fee: EUR 30 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from May 30 to September 14. Pool access available from 11:00 AM to 9:00 PM.Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property uses a grey water recycling systemSafety features at this property include a fire extinguisher . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Check in from: 2:00 PM. Check in to: 7:00 AM. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision Only registered guests are allowed in the guestrooms Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation The seasonal pool will be open from May 15 to September 13

Reviews

9/10
Excellent
443 reviews
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Linda
6 months ago on Hotels.com
hotels.com
10/10
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Anastasia
8 months ago on Hotels.com
hotels.com
6/10
We were very disappointed that the pool was closed during our stay. The staff were extremely inflexible about allowing children into the spa even for a short time, which meant we couldn’t enjoy any swimming. I specifically booked this hotel because of the pool, as it is a central feature on your website. I traveled all the way to the spa solely for the pool, and it would have been very helpful if it had been clearly indicated that the pool was closed—there was no notice or text about this. We asked if anything could be done to allow our child to swim at a time when there were no other guests, but nothing could be arranged. The hotel itself was unremarkable. Breakfast was very average, and the balconies were extremely close together. There was a couple next to us smoking and drinking wine, which made it uncomfortable to sit there with our child, especially with a view of the closed pool. Overall, we will not return and are unlikely to recommend this hotel, unless staying in Arranjues is unavoidable. We also visited the hotel to check it out in preparation for an upcoming wedding. However, after our experience, staying here is completely out of the question.
K
Katherine
9 months ago on Hotels.com
hotels.com
8/10
Clean room and comfortable sleep . The room wasn’t ready even though we arrived an hour after checkin began. The room was uncomfortably hot although it was 40+ degrees outside. Welcome drink was a nice touch and very welcome !