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The Jephson Hotel; BW Signature Collection

Hotel
16-20 Warwick New Road, Warwickshire, Royal Leamington Spa, West Midlands, England CV32 5JQ, GBMap
8.2/10
Very Good
736 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Free Wifi
Kids meal

Location

16-20 Warwick New Road, Warwickshire, Royal Leamington Spa, West Midlands, England CV32 5JQ, GBView in Google Maps
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Stay information

Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

The following facilities are closed seasonally each year. They will be closed from December 31 to January 1:Dining venue(s) The following facilities are closed on Christmas Day: Dining venue(s). Optional fees: Fee for full breakfast: approximately GBP 9.95 to 11.95 for adults, and GBP 5.95 to 8.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Reviews

8.2/10
Very Good
736 reviews
a
ali
1 month ago on Hotels.com
hotels.com
2/10
I recently stayed in Room 33 and unfortunately it was a very poor experience from start to finish. The main issue is the location of the room, which is completely unsuitable for guests. It is positioned directly next to the disabled toilets and only about a metre away from the reception office door. This resulted in constant noise throughout the entire stay. Every time the reception office door was opened or closed, it caused our room door to vibrate loudly. This happened repeatedly and made it impossible to relax. In addition, the disabled toilet next door is in frequent use, and we could clearly hear everything — flushing, doors slamming, and general use. The noise levels were excessive and completely unacceptable for a hotel room. After travelling for four hours, we were hoping for an early night, but instead we were kept awake until after midnight due to the constant banging and disturbance. The disruption continued into the early morning. Around 5am, we were woken again by staff changeover, as the room is directly behind reception. We could hear conversations clearly, along with ongoing movement and door noise. This meant our sleep was repeatedly interrupted, making the stay exhausting rather than restful. The room itself also lacks basic comfort. The windows are single-glazed, do not shut properly, and offer little to no sound insulation, which only adds to the overall noise problem. On arrival, we were also disappointed to find that no food was available until 5pm
P
Paul
1 month ago on Hotels.com
hotels.com
10/10
Friendly staff, easy parking, clean room, good location, great breakfast. I stay here frequently and am never disappointed.
V
Vincent
1 month ago on Hotels.com
hotels.com
6/10
The overall condition is good, staff helpful, windows rattle badly keeping me awake and bathroom needs some TLC. Have stayed in a lot worse. For one night it did the job. Breakfast was good. 3 out of 5 overall. Mixer tap only deliver luke warm water so no way to have drink in the middle of the night , needs replacement.( room19)