Hotel Manhattan, BW Signature Collection

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Hotel Manhattan, BW Signature Collection

Hotel

17546 US 59, , New Caney, Texas 77357, USMap

7/10

Good

110 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

check-in

May 23, Sat

check-out

May 24, Sun

nights

guests

2 Guests

Check price to view the latest room options for this stay.

Check price

Amenities

Family friendly

Free Wifi

Free parking

Location

17546 US 59, , New Caney, Texas 77357, USView in Google Maps

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Stay information

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features wedding services, a communal living room, and a banquet hall.. Featured amenities include a 24-hour business center, express check-in, and a 24-hour front desk. Planning an event in New Caney? This hotel has 498 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments, and cash This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Additional information

Optional fees: Fee for buffet breakfast: approximately USD 14.99 for adults and USD 7.50 for childrenPet fee: USD 50 per accommodation, per nightService animals are exempt from feesLate check-in fee: USD 30 for check-in between midnight and 2:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children stay free when occupying the parent or guardian's room, using existing bedding.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, mobile payments, and cashMobile payment options include: Google Pay, Apple Pay, and Samsung PayThis property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) . Special instructions: If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

7/10

Good

110 reviews

Paul

1 month ago on Hotels.com

10/10

The staff were excellent

Alexis

1 month ago on Hotels.com

4/10

My stay was a 4-night, 5-day visit, and unfortunately, it did not meet expectations. Prior to arrival, I was in communication with someone from the hotel who asked if I needed anything additional. I requested extra towels since there were four of us. However, upon arrival, no extra towels were provided, despite being told they had already been sent. That evening, I noticed the shower heads were visibly dirty and dull. Additionally, the handheld hose meant to help bathe my child was broken, which made things very inconvenient. Since we had already unpacked and were exhausted, we chose not to request a room change. The next morning, housekeeping knocked very loudly and persistently. I explained that everyone was still asleep and asked if she could return later, but she refused, stating she had too much work and could only clean immediately. I then asked if she could at least provide extra towels and take the dirty ones. She said she didn’t have any at the moment but would return with some. She never came back. I even ended up sweeping the room myself after briefly borrowing her broom. The following day, we left early and returned around 11:40 PM to find the room had not been cleaned at all—trash was still there, and again, no extra towels had been provided until I requested them once more. This was our second time staying at this hotel, which made the experience even more disappointing. The mini fridge did not work—we bought ice cream, and it melted instead of staying frozen.

Sherice

1 month ago on Hotels.com

6/10

Staff was very friendly. First impression was good, but after looking a little harder you recognize areas for improvement. Rooms are a little worn. Holes in some of the bedding. Only 2 thin towels in bathroom. I’d stay here again, just with more realistic expectations.