Residence Inn by Marriott Hamburg Altona

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Residence Inn by Marriott Hamburg Altona

Hotel

Kuhnehofe 10, , Hamburg, Hamburg 22761, DEMap

8.8/10

Excellent

135 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

check-in

May 26, Tue

check-out

May 27, Wed

nights

guests

2 Guests

Check price to view the latest room options for this stay.

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Amenities

Pets friendly

Family friendly

Free Wifi

Location

Kuhnehofe 10, , Hamburg, Hamburg 22761, DEView in Google Maps

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Stay information

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - anytime

Check-out00:00 - 12:00

Dates and times refer to property's local time

Check-in instructions

At check-in, guests must provide a record of full COVID-19 vaccination Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Optional fees: Self parking fee: EUR 19 per dayPet fee: EUR 50 per pet, per stay plus EUR 50 one-time cleaning fee Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: At check-in, guests must provide a record of full COVID-19 vaccination. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) . Special instructions: Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Reviews

8.8/10

Excellent

135 reviews

Theresa

6 months ago on Expedia

10/10

Staff was attentive and professional. Property was very clean and comfortable

Ralph A

9 months ago on Hotels.com

4/10

Having stayed in this hotel before over extended periods of time to visit family in Hamburg, the most recent stay at Residence Inn was a big disappointment. This hotel no longer "deserve" a four star rating die to the complete lack of service, the shocking speed of deteriorating room quality and an obvuous lack of care by staff and management. Some staff acted outright hostile towards guests, but most simply cannot be bothered to interact at all - even lacking the most basic politeness. Rooms show their age very clearly now, and no maintenance is done in thos property anymore: broken shower doors, spent light bulbs, black mold in the shower stall, worn out and "saggy mattresses" - it is clear that ther eis no maintenance done in the rooms owt likely due to profit maximization and cost cutting measures). While it's nice to have a small kitchen in the room, the design is impracticable (fridge is inaccessible, etc.) and finding the coffee machine full of old, used coffee pods and filthy does not instill confidence in the housekeeping service. The reception desk at Residence Inn is not staffed anymore, and guests must use the check in at the Moxy hotel (ca. 50 meters away). The staff at Moxy hotel are behaving extremely rudely and show no internest in serving guests from the Residence Inn. The latter is now an "Air BnB" charging high prices with no hotel service offered. Avoid this hotel which does not care about their guests, and is not at all worthy of a four star designation.

Philip

10 months ago on Expedia

8/10

Well equipped studio apartment in quiet area close to the S bahn (Ostensee), less than 5 minutes walk. Good choice of eateries close by. Had to check in at Moxy next door but no problems. Excellent breakfast, lots of choice, staff brilliant.