The Thomas Hotel

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The Thomas Hotel

Hotel

109 E Erwin St, , Tyler, Texas 75702, USMap

9.4/10

Excellent

114 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

check-in

May 24, Sun

check-out

May 25, Mon

nights

guests

2 Guests

Check price to view the latest room options for this stay.

Check price

Amenities

Kitchen

Free Wifi

Air conditioning

Location

109 E Erwin St, , Tyler, Texas 75702, USView in Google Maps

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Stay information

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.. Featured amenities include express check-out, a 24-hour front desk, and luggage storage..

Things to know

Check-in14:30 - anytime

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Early check-in fee: USD 25 (subject to availability)Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector and a smoke detector . Special instructions: Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property by phone 24 hours prior to arrival to arrange check-in.. Minimum age: 21. Check in from: 2:30 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

This property does not have elevators

Reviews

9.4/10

Excellent

114 reviews

Consecutive positive reviews from 19 guests

Kimberly

recently on Hotels.com

8/10

Be sure to contact them before arriving. We didn’t know we had to do that, and when we arrived exhausted at 9:30pm, we couldn't get in. We had to call and text repeatedly until someone called us back 30 minutes later, as we were about to leave to find somewhere else, even though this stay was prepaid. Once we got in, everything was great, very clean and spacious. Just be aware that no staff are on duty, everything is done via text messages and codes.

Martin and Valerie

2 months ago on Hotels.com

8/10

Quirky mix of good and fair. We arrived early, called the phone number and Andrew (whom my wife calls The Invisible Man) responded quickly with call back to electronically open the door. He checked and allowed us early entry into our room. Here's the thing; I'm torn on the score on this place. We really liked it overall. Terrific location--you can walk to coffee and downtown and a bunch of restaurants. You have to have an access code. One person forgot their phone in room with access code and couldn't get back in. There's no staff on premised until after 2:30. Check in and out are electronic. They are renovating downtown so parking is limited when workmen are there but we found parking close by pretty easily. We requested room tidy up one time and it wasn't done. I'd suggest actually talking to Michelle or onsite staff about any issues. Room was clean and modern. Yes, walls seem thin. We didn't have any issues. Modern hotel close to everything. Just wonky.

Susie

2 months ago on Hotels.com

6/10

Upon entering the room I checked for cleanliness as I do all hotels. I pulled back the sheets and they were full of hair. There was no one on duty so I called. I explained my dilemma to the lady on the phone. She apologized and directed me to some fresh linens. I was very disappointed that this is how my stay began. I chose this hotel based on ratings and reviews. The amount of money was paid for two days, this is unacceptable. I should not have to change sheets from the previous guest.