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Old Street by Excel Apartments

Hotel
61 Banner Street, , London, England EC1Y 8PZ, GBMap
6.8/10
Good
124 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

Read more
check-in
May 23, Sat
check-out
May 24, Sun
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Kitchen
Free Wifi
TV

Location

61 Banner Street, , London, England EC1Y 8PZ, GBView in Google Maps
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Stay information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 350 will be collected before check-in.

We have included all charges provided to us by the property.

. Optional fees:
  • Nearby parking fee: GBP 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies:
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
. Instructions:
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property is professionally cleaned
. Special instructions: There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out. Information provided by the property may be translated using automated translation tools.. Minimum age: 25. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 10:00 AM.

Things to know

Check-in15:00 - 23:00
Check-out10:00
Dates and times refer to property's local time

Check-in instructions

Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 0 at check-out Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link There is no front desk at this property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking

Minimum check-in age: 25

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property is professionally cleaned

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of GBP 350 will be collected before check-in.

We have included all charges provided to us by the property.

. Optional fees: Nearby parking fee: GBP 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property is professionally cleaned.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedThis property is professionally cleaned . Special instructions: There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out. Information provided by the property may be translated using automated translation tools.. Minimum age: 25. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 10:00 AM.

Know before you go

This property does not have elevators

Reviews

6.8/10
Good
124 reviews
R
Ross
5 months ago on Hotels.com
hotels.com
2/10
Was told I could check in - room Wasn’t ready there was a plumber working in the property but he wasn’t there just all his tools- no toilet paper- toilet soiled- boiler broken and leaking all over the kitchen floor
A
Anna
7 months ago on Expedia
expedia
6/10
My biggest issue was with the support services - I discovered a completely clogged shower drain in my bathroom upon checking in, rendering the shower completely unusable for fear of flooding the entire bathroom. However staff were unable to provide maintenance until the next day and tried to tell me it was okay for me to leave the unit while they did the work (not remembering that I am desperately waiting for a shower and cannot go anywhere until that happens?? very low contextual awareness). No discount or refund was offered. I also pre-ordered room service during my stay, but when it wasn't provided, I finally emailed 2 days before checkout to ask for the charge to be refunded to me as I had already done all the cleaning. My request for a refund was again rejected and they immediately scrambled to provide room service for a unit that had already been cleaned by me and did not need it. Extremely poor experience interacting with the support staff; they made my stay exponentially worse than it otherwise would have been. Location is fantastic - easy access to London Underground, supermarkets, restaurants, and local outdoor food market. Close proximity to universities means there's plenty of students out, very safe place. Apartment building itself is great; easy access thru codes on door lock to building and to each unit. However, it sucked that there's no elevator and I wasn't warned beforehand, so lugging up my heavy suitcase two flights of stairs was painful.
J
Jennifer
7 months ago on Expedia
expedia
2/10
The apartment was really nice but the people who run it are so hard to get in touch with. I kept having to have Expedia get in touch with them. Also, their "rental agreement" that we have to sign outside of the Expedia app is so sus. They indicate a £350 deposit on the Expedia site and then list it as £500 with a £104 rental fee. They say they will keep your deposit at will, not sure if we are getting it back. They also charge for towels - £12!!!! And if you decline they still put the towels in the apartment. They also charge you for cleaning or you do it yourself - but give no instructions or cleaning supplies. We were so frustrated and couldn't even shower in the morning! We asked for clarification on all of this, but no one would get back to us. The WiFi was also pretty awful, none of the 3 WiFi logins worked, until we finally got one to work after manually typing it in (instead of copy and paste). This would have been a great stay of the owners hadn't had such ridiculous house rules and if we could get in touch with them. Up until the time we finally got our instructions to check in - a half an hour late, I truly thought we had been scammed. We even did a video of the place in case they try to keep our deposit. I'd avoid this company, they ruined an entire afternoon in London because I was trying to work out the details with Expedia

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