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Home Art Apartments Salamanca

Hotel
Calle de Eraso 5, , Madrid, Madrid 28028, ESMap
9/10
Excellent
110 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly
Kitchen
Free Wifi

Location

Calle de Eraso 5, , Madrid, Madrid 28028, ESView in Google Maps
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Stay information

The front desk is staffed during limited hours..

Things to know

Check-in16:00 - 00:00
Check-out11:00
Dates and times refer to property's local time

Check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open daily from 10:00 AM - 7:00 PM To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property is professionally cleaned

Additional information

Optional fees: Late check-in fee: EUR 50 for check-in between 9:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property is professionally cleaned.Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedThis property is professionally cleaned . Special instructions: The front desk is open daily from 10:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets. House Rule: No smoking.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms

Reviews

9/10
Excellent
110 reviews
L
Luqas
1 month ago on Hotels.com
hotels.com
6/10
The apartment itself was good but the service left a bit to ask. I missed that the service hours on weekends end at the same time as the check in starts. So if any problem arises you're stuck in a wait until when they're back. We arrived to an apartment on the third floor, with ceiling windows, and a room temperature of 29.6°. The AC mode was locked to "heat". When trying to contact the service number they referred us to a second number to call. The second number we messaged asked us to contact the first number. So no one wanted to help. We then contacted the emergency number, who guided me to reset the AC myself to be able to switch the AC mode to "cool". That in turn caused a new problem and the AC instead just died 15s after starting it. The response from the person I contacted was "Well, I can be there i 3h since I'm on the other side of Madrid", which is total BS. Long story short, we couldn't use the hotel for the night since the AC didn't work and if felt like a sauna in there. Booked another hotel for one night and came back the next day when a technician had looked at the issue. Kitchen, bath room, bed and cleanliness was fine, but service left a lot to ask for in my opinion.
e
enrique
1 month ago on Hotels.com
hotels.com
10/10
Well located apart of the registration process that is a nightmare everything else very good! I will repeat the stay
D
Desiree
4 months ago on Expedia
expedia
8/10
Location is great. It is very clean and has everything you need. However, the shower leaked so much it was difficult to keep up when 3 people needed to shower and toaster did not work. I contacted management and nothing was done. Overall it was good.