Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests must contact this property in advance to reserve access to the heated pool Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The following facilities are closed on Monday and Sunday: Bar/lounge. Optional fees: Covered valet parking fee: BRL 80 per night (in/out privileges)Pet fee: BRL 950 per accommodation, per stayService animals are exempt from feesService fee: BRL 15.35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. 24-hour pool accessReservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Guests can access their rooms with a mobile device. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve access to the heated poolThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lightingThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property’s Charlo Restaurant is closed for dinner service on Sunday and public holidays. Guests traveling with a pet must present their pet's current vaccination record at check-in.. Check in from: 2:00 PM. Check in to: midnight. . Check out: 12:00 PM.

24-hour pool access Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation