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Hilton San Francisco Union Square

Hotel
333 O'Farrell St., , San Francisco, California 94102, USMap
8.4/10
Very Good
1,308 reviews
33% guests praised the Wifi in their reviews
Price (23)
View (19)
Parking (12)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in

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Amenities

Pets friendly
Family friendly
Pool
Hot tub

Location

333 O'Farrell St., , San Francisco, California 94102, USView in Google Maps
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Stay information

Enjoy recreational amenities such as a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in San Francisco? This hotel has 150293 square feet (13963 square meters) of space consisting of conference space and 73 meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - 03:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

An adult age 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property offers WiFi in the lobby area only.

Additional information

Optional fees: Fee for full breakfast: approximately USD 59.97 for adults and USD 34.98 for childrenFee for in-room wireless internet: USD 12.95 per night (rates may vary)Fee for in-room wired internet: USD 12.95 per day (rates may vary)Covered self parking fee: USD 79.80 per night (in/out privileges)Pet fee: USD 100.00 per accommodation, per stayService animals are exempt from feesLate check-out is available for a fee (subject to availability)Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers WiFi in the lobby area only. . Special instructions: An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: 3:00 AM. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.4/10
Very Good
1,308 reviews
Consecutive positive reviews from 32 guests
Latest
Price (23)
View (19)
Parking (12)
G
George
recently on Hotels.com
hotels.com
10/10
Lovely breakfast and a lovely and clean room
E
Erwin
recently on Hotels.com
hotels.com
6/10
I stayed at this hotel for a business trip, and overall it was fine, though definitely not without quirks. The property was extremely crowded during my stay, likely due to the conferences onsite. Check‑in was quick, but only because I arrived early—something I really appreciated. My room itself was acceptable, but it was located far on the opposite side of the elevator area. The elevators were a consistent frustration: very slow, and at times they wouldn’t let you select your floor. I wasn’t the only one experiencing this; several guests mentioned the same issue. Staff interactions were mixed. Most were fine, but during the conference they came across as a bit unfriendly. At breakfast, I overheard a staff member complaining that guests were “taking too long eating,” even though we were still well within the posted breakfast hours. It created an unnecessary sense of being rushed. Checkout, on the other hand, was easy thanks to the card drop boxes in the lobby and the convenient pickup/drop‑off area outside. One thing to note: the walls are thin. Light sleepers may want to prepare for noise if neighbors are active. The surrounding area felt generally safe, though it’s still an urban part of San Francisco, with the same level of homelessness you’d expect in most major metro areas. Overall, the stay was workable for business travel, but there are a few minor issues worth being aware of.
R
Randi
1 month ago on Hotels.com
hotels.com
6/10
My room wasn’t ready so I was upgraded to a pool side room for $25 more a night. The room was small and well worn. The mattress cover at the base of the mattress was torn and haphazardly on the bed. The curtains were torn off the hooks. Furniture was chipped and glass tops cracked. The hinges on the dresser were unhinged. Room was clean. Staff was nice. The cityscape bar had a gorgeous view and great staff. The panna cotta was divine. Items in the store were obscenely overpriced. If it weren’t for a conference I would not have stayed at the property and don’t anticipate returning.
Hilton San Francisco Union Square - Brek