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Sercotel Madrid Aeropuerto

Hotel
Calle del Galeon, 25, , Madrid, Madrid 28042, ESMap
8.8/10
Excellent
1,280 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 22, Fri
check-out
May 23, Sat
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

Calle del Galeon, 25, , Madrid, Madrid 28042, ESView in Google Maps
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Stay information

Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests must contact this property in advance to reserve onsite parking Safety features at this property include a fire extinguisher, a smoke detector, and a security system Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:Swimming pool. Optional fees: Fee for buffet breakfast: approximately EUR 15 per personCovered self parking fee: EUR 25 per dayCovered extended parking fee: EUR 25 per dayPet deposit: EUR 100 per stayPet fee: EUR 30 per pet, per dayService animals are exempt from feesEarly check-in fee: EUR 30 (subject to availability)Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June to September. Pool access available from 9:30 AM to 8:30 PM.Only registered guests are allowed in the guestrooms. In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedSpecial cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)Guests must contact this property in advance to reserve onsite parkingThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher, a smoke detector, and a security system . Special instructions: Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April Only registered guests are allowed in the guestrooms Parking height restrictions apply Pool access available from 9:30 AM to 8:30 PM The seasonal pool will be open from June to September

Reviews

8.8/10
Excellent
1,280 reviews
O
Oliwia
1 month ago on Hotels.com
hotels.com
2/10
The hotel itself was OK, nothing special. The walls were thin and you could hear everything from the hallway and the other rooms. The breakfast was quite small and the pool was empty. When booking the hotel it stated that the rooms are to be paid when arriving. 2 days before our arrival the hotel tried to charge all of the rooms but was only able to charge 2 out of 4. I then got messages where they threatened to cancel the rooms in case I don't pay instantly. I tried calling the hotel several times but the customer service was very arrogant and not helping and they kept asking for my credit card details through phone. I spent an hour calling hotels.com that reached the hotel and they still demanded my card details through phone, saying that if the stay is over 1 night they need to charge before arrival, which was not stated anywhere. I can definitely not recommend after this service.
M
MIKHAIL
recently on Hotels.com
hotels.com
6/10
Desperately needs renovation. Perhaps it used to be a four-star hotel in the past, no longer, it looks outdated and very basic.
R
Rob
1 month ago on Hotels.com
hotels.com
10/10
The hotel was perfect for our needs, the staff were incredibly helpful and the location was great for visiting the centre of Madrid as the metro was 5/10 mins walk away. We were able to eat and drink locally too

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