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Westgate Smoky Mountain Resort & Water Park

Hotel
915 Westgate Resort Road, , Gatlinburg, Tennessee 37738, USMap
8.4/10
Very Good
1,013 reviews
"Great Mountains View"

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

Read more
check-in
May 23, Sat
check-out
May 24, Sun
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Pets friendly
Family friendly
Pool
Hot tub
Kitchen
Free Wifi

Location

915 Westgate Resort Road, , Gatlinburg, Tennessee 37738, USView in Google Maps
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Stay information

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 2 hot tubs, and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a business center, express check-out, and a 24-hour front desk..

Things to know

Check-in16:00 - 23:00
Check-out00:00 - 10:00
Dates and times refer to property's local time

Check-in instructions

For more details, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests traveling with a service animal must contact the property prior to arrival. Onsite parties or group events are strictly prohibited Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 200 per stayResort fee: USD 33.81 per accommodation, per night The resort fee includes:Additional inclusionsFitness center accessIn-room safePhone callsPool accessSelf parking

We have included all charges provided to us by the property.

. Optional fees: Fee for cooked-to-order breakfast: approximately USD 10 to 50 per personPet fee: USD 150 per accommodation, per stayService animals are exempt from feesLate check-out is available for a fee (subject to availability)A facilities fee includes use of: water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 9:00 AM to 9:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedOnsite parties or group events are strictly prohibitedThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests traveling with a service animal must contact the property prior to arrival.This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces. . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 11:00 PM. . Check out: 10:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.4/10
Very Good
1,013 reviews
S
SHERI
14 months ago on Hotels.com
hotels.com
6/10
I chose to stay here because it stated it had a water park. Westgate Smokey Mountain Resort & Water Park charges $ 35 a person to go to the water park. I would have never stayed here if the water park wasn't included.
L
Lisa
15 months ago on Hotels.com
hotels.com
4/10
Hot water sucks. Family of 7 and you could only use the jacuzzi tub once a night and then nobody else would be able to take a shower because there would be no hot water left.
A
Alexis
15 months ago on Hotels.com
hotels.com
6/10
The heat was horrible. It took about 5ish hours to get warm within the unit & I had a two year old as well as an 8 month old. We were on the bottom of the building & I’m not sure if that had anything to do with it.

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