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Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld

Hotel
625 Hotel Cir S, , San Diego, California 92108, USMap
5.6/10
Pleasant
1,004 reviews
Price (12)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in

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nights

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Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

625 Hotel Cir S, , San Diego, California 92108, USView in Google Maps
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Stay information

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including a television in a common area and tour/ticket assistance.. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite..

Things to know

Check-in15:00 - 23:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

An adult age 18 or older must assume all liability for the booking For more details, please contact the property using the information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Additional parking is available for a surcharge. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100.00 per stayCleaning fee: USD 3 per accommodation, per nightResort fee: USD 7.90 per accommodation, per night The resort fee includes:HousekeepingIn-room coffeeInternet accessLaundry facilitiesPhone callsPool accessSelf parkingSpa access

We have included all charges provided to us by the property.

. Optional fees: Extended parking fee: USD 20 per dayPet fee: USD 20 per accommodation, per nightService animals are exempt from feesLate check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guardsPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional parking is available for a surcharge. . Special instructions: An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 11:00 AM.

Know before you go

Construction is underway at a neighboring building and there may be noise disturbance from the construction work This property does not have elevators

Reviews

5.6/10
Pleasant
1,004 reviews
Latest
Price (12)
R
Ramon
1 month ago on Hotels.com
hotels.com
2/10
COCKROACHES! COCKROACHES!! COCKROACHES!!! Upon arrival to my room I found 3 cockroaches in my bathroom. I shrugged it off and did not see another one… Until the next day, when I felt something crawling on my arm while I was sleeping. Sure enough there was a baby cockroach on my arm. At this point i don’t know if I’m disgusted, pissed off, or both. All the front desk offered was to switch me rooms (as if they’re not in the walls) I didn’t get a sorry or anything. Then the “manager” of the property tells me she will give me a discounted rate on my next stay…ya well what if I didn’t want to come back?! Well, I was curious just how much of a discount she would give me so I checked rates and her “discounted” rate was still higher than some sites online. NEVER STAY HERE!
M
Mark
recently on Hotels.com
hotels.com
2/10
To Management, I am writing to formally demand an immediate refund for my recent stay at Hotel Iris due to unacceptable room conditions, undisclosed disruptive construction activity, and a complete failure to reasonably address the situation. Upon entering the room, it smelled strongly of smoke. This alone made the accommodations substandard and inconsistent with what any guest should reasonably expect from a hotel stay. I will be more than happy to show you the air freshener receipt I bought to try to remove the smell.  More serious, however, was the construction activity that began next door at approximately 6:54 AM. I have timestamped video evidence documenting loud drilling, sawing, and demolition-related noise while guests were attempting to sleep. This appears to directly conflict with local noise regulations, including: Sec. 36.408. Hours of Operation of Construction Equipment Except for emergency work, it shall be unlawful for any person to operate or cause to be operated construction equipment: (a) Between 7 p.m. and 7 a.m. Construction activity occurring at 6:54 AM is plainly within the prohibited hours unless it qualified as emergency work, which it did not appear to be. At no point prior to check-in was I informed that disruptive construction would be taking place adjacent to occupied guest rooms. Had this been disclosed, I would never have agreed to stay there. When I reported the issue to the front desk and requested assistance, the only response offered was a l
R
Ramon
recently on Hotels.com
hotels.com
2/10
Disgusting! 3 cockroaches in the bathroom when I first got there. I knew the place wasn’t the best to begin with so I shrugged it off. Then didn’t see another so I rebooked for the next night. That’s when everything changed for me. I took a nap and woke up to a baby roach crawling on me. That was enough. Then I ended up finding 6 more baby roaches in the bathroom area. When I told front desk about it she didn’t offer me anything except “a discounted rate” on my next stay…which she tells me was $138…I go online and find a better room for only $98. Terrible service, disgusting rooms, will never stay here again
Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld - Brek