The Villa Kensington

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The Villa Kensington

Hotel

10 -11 Ashburn Gardens, , London, London, England SW7 4DG, GBMap

8/10

Very Good

948 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly

Free Wifi

Air conditioning

Location

10 -11 Ashburn Gardens, , London, London, England SW7 4DG, GBView in Google Maps

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Stay information

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk..

Things to know

Check-in15:00 - anytime

Check-out00:00 - 12:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Fee for continental breakfast: approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Alcohol is not served at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guardsPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

Alcohol is not served at this property Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Reviews

8/10

Very Good

948 reviews

Atsuko

recently on Hotels.com

10/10

Very good location and there is a lift!

Vlassis

1 month ago on Hotels.com

2/10

We booked the hotel for a short two day stay. As we arrived early in the day we dropped off our bags at the hotel and informed the clerk that we'd be checking in late on that same evening - no issues with this. After a long day and arriving at 23.30 we were allocated a room on the basement floor, located near the staff room, store cupboard and emergency exit door of the premises. The room was cold and was quite clearly affected by damp as could be seen on the badly stained carpet and the wall damage. There was zero insulation in the window and the heating system was loud but did not help the situation at all, even when set to 26 degrees (which should be boiling). Furthermore, there was a big hole underneath the room door that did not provide reassurance regarding any insulation. The bed linen provided was stained and hairs were also found. We complained to the staff member on shift who was apologetic and changed the linen for us but could not change our room due to availability - we were told to speak to the manager in the morning. The next morning the manager didn't seem to fully understand our frustrations and even thought we were complaining about a "rat incident" that happened the same night (not reassuring with our door concerns). We were offered a change of room to another floor and complementary breakfast but we opted to leave and booked another hotel. We're writing this review for awareness more than anything else. We'd not recommend. We have been fully refunded.

Peter

1 month ago on Hotels.com

4/10

Breakfast was very basic, even for a continental. Bed was rock hard. Pillow was rock hard. Room was air conditioned which is nice. Bathroom was disheveled, with mould behind the shower and toilet, but otherwise clean. Staff were friendly and helpful.

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