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The Waterhead Inn, Ambleside- The Inn Collection Group

Inn
Lake Road, , Ambleside, North West, England LA22 0ER, GBMap
8.8/10
Excellent
339 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

Read more
check-in
May 23, Sat
check-out
May 24, Sun
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Pets friendly
Family friendly
Free Wifi

Location

Lake Road, , Ambleside, North West, England LA22 0ER, GBView in Google Maps
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Stay information

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.. The front desk is staffed during limited hours. Free self parking is available onsite..

Things to know

Check-in15:00 - 23:00
Check-out07:30 - 10:30
Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools The front desk is open daily from 7:30 AM - 11:00 PM This property doesn't offer after-hours check-in

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Optional fees: Fee for English breakfast: approximately GBP 14.50 per personPet fee: GBP 15 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher . Special instructions: The front desk is open daily from 7:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 10:30 AM.

Know before you go

This property does not have elevators This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.8/10
Excellent
339 reviews
K
Kwok keung
1 month ago on Hotels.com
hotels.com
2/10
This has been one of the worst hotel experiences I have ever had. Firstly, the limited parking availability was not mentioned at the time of booking, which caused immediate inconvenience upon arrival. And I paid £10 to park at public parking area. More importantly, there was no hot water available in the room. We checked in at approximately 4:00 pm and discovered the issue when attempting to shower. Upon contacting reception, we were informed that the hot water tank had run out and that we would need to wait. We left for dinner and returned around 8:30 pm, expecting the issue to be resolved. However, when my son attempted to shower, the water turned freezing cold after only five minutes. When I raised this again with reception, I was told that nothing could be done and that no alternative rooms were available. Instead, we were given a key card to Room 38 and asked to use that room solely for showering, which I found to be an unreasonable and unacceptable solution. I was particularly disappointed by the lack of concern and empathy shown by the staff. Their response suggested that such issues are not uncommon, which is extremely worrying. This situation has significantly impacted our family holiday, especially as my son felt unwell after being exposed to freezing water. I am also very concerned about hygiene standards. The handling and disposal of used towels and bedding appeared improper, which raises serious concerns about cleanliness and guest safety.
W
William
2 months ago on Hotels.com
hotels.com
10/10
Parking restricated but overall good stay
A
Andrea
2 months ago on Hotels.com
hotels.com
10/10
great location with lake views dog friendly and the staff were fabulous will return again

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