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citizenM London Bankside

Hotel
20 Lavington Street, Surrey House, London, London, England SE1 0NZ, GBMap
9.2/10
Excellent
1,053 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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nights

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Amenities

Free Wifi
Air conditioning
Heating

Location

20 Lavington Street, Surrey House, London, London, England SE1 0NZ, GBView in Google Maps
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Stay information

Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events..

Things to know

Check-in14:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests are recommended to download the property's CitizenM mobile app before check-in Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Long-term renters welcome No visitors or unregistered guests are allowed at the property after midnight. Noise-free guestrooms cannot be guaranteed Onsite parties or group events are strictly prohibited Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a smoke detector Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - 136.0572.29 This property accepts credit/debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) This property uses wind and solar energy, plus eco-friendly cleaning products

Additional information

Optional fees: Fee for buffet breakfast: approximately GBP 20.50 per personLate check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedSpecial cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)Tax ID - 136.0572.29This property accepts credit/debit cards; cash is not acceptedCashless transactions are availableOnsite parties or group events are strictly prohibitedLong-term renters welcomeThis property uses wind and solar energy, plus eco-friendly cleaning productsNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher and a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property No visitors or unregistered guests are allowed at the property after midnight. . Special instructions: Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

A car is not required for transportation to and from this property Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

9.2/10
Excellent
1,053 reviews
T
Tony
recently on Hotels.com
hotels.com
6/10
Good location, easy check-in, friendly staff and free water station but no tea or coffee facilities in room, layout of bed was very impractical for a couple and the plughole in the sink stank.
G
George
1 month ago on Hotels.com
hotels.com
8/10
Unbelievable breakfast, staff are very good. Toilet paper is shocking, along with the quality of the towels. Everything else, really positive.
R
Rhys
recently on Hotels.com
hotels.com
8/10
I've stayed at many CitizenMs before, but this was my first time in this location. Whilst everything was clean, and the overall property was good, there were a few things that just soured the trip: - Only one lift was working - I could not set an alarm - The cables in the rooms didn't work - I couldn't get the TV to sync up with airplay - The shower head was leaking - The sink took forever to empty That said, I think I may have just been unlucky with this room (303).
citizenM London Bankside - Brek