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The Franklin London - Starhotels Collezione

Hotel
24 Egerton Gardens, , London, London, England SW3 2DB, GBMap
9.2/10
Excellent
560 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Free Wifi

Location

24 Egerton Gardens, , London, London, England SW3 2DB, GBView in Google Maps
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Stay information

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Fee for full breakfast: approximately GBP 25 for adults and GBP 12.50 for childrenNearby parking fee: GBP 52 per day(1312 ft away; open 24 hours)Pet fee: GBP 40 per pet, per nightService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher . Special instructions: Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

9.2/10
Excellent
560 reviews
H
Hema
recently on Hotels.com
hotels.com
6/10
We chose to stay at The Franklin for our wedding, and despite the friendliness of the staff, there were a few instances where the hotel did not meet expectations. Firstly, the lack of option to check-in early despite advance notice was somewhat inconvenient, secondly my partner was promised a Prosecco and chocolate board on arrival, but there was no Prosecco. Thirdly, the sound on the floor above us was constant and led us to believe that we were sleeping beneath a hallway with constant footfall. This resulted in an extremely tired bride the next day. None of it felt particularly “luxury” aside from the nice toiletries, but having stayed in many other luxury hotels we will not be returning in a hurry. It’s a shame as they really ought to create memorable experiences for important life events.
P
Pierre
3 months ago on Hotels.com
hotels.com
10/10
Very helpful team Will return !
P
Peter
2 months ago on Hotels.com
hotels.com
10/10
Beautiful hotel!!
The Franklin London - Starhotels Collezione - Brek