Show all photos

Hotel Pienzenau Am Schlosspark

Hotel
via Pienzenau, 1, , Merano, Trentino-Alto Adige 39012, ITMap
9.2/10
Excellent
34 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

Read more
check-in

check-out

nights

guests






Amenities

Pets friendly
Pool
Free Wifi

Location

via Pienzenau, 1, , Merano, Trentino-Alto Adige 39012, ITView in Google Maps
View map

Stay information

Pamper yourself with a visit to the spa, which offers facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.. This property has received its official star rating from the local rating authority.. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite..

Things to know

Check-in07:00 - 23:00
Check-out00:00 - 11:30
Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation The front desk is open daily from 7 AM - 11 PM To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

. Optional fees: Breakfast fee: approximately EUR 20.00 to 30.00 per personPet fee: EUR 23 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open daily from 7 AM - 11 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Check in from: 7:00 AM. Check in to: 11:00 PM. . Check out: 11:30 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

9.2/10
Excellent
34 reviews
I
Irene
92 months ago on Expedia
expedia
8/10
The room was spacious and well furnished. Bathroom lacked a tub which was a disappointment. Breakfast very nice. Lunch hour too short
K
Karin
105 months ago on Hotels.com
hotels.com
10/10
This is one of the very best hotels we have stayed in. Everything is so very well thought over and organised. The staff could not be more welcoming and professional. The room was excellent. Breakfast a treat and dinner a festivity. Wonderfull food and wines. One can see and feel that everybody does his/her utmost best to make your stay as good as possible. Our dog was also very welcome. Even our carwindow was washed before we left!! If we can we will certainly come back.It is a family business and one feels fast 'at Home'.
s
steve
105 months ago on Expedia
expedia
10/10
What a charming hotel with the most friendly and helpful staff you'll find. We were greeted by name at check in and from then on the level of service was very engaging. Food was great and the rooftop garden and its views fantastic. Rooms were bright airy and large. Would certainly stay here again if back in Merano.