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Tru by Hilton Albany Crossgates Mall

Hotel
1651 Western Avenue, , Albany, New York 12203, USMap
8.6/10
Excellent
1,007 reviews
"very good price"
Breakfast (19)
Kid friendly (11)
Pool (10)
Price (10)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 22, Fri
check-out
May 23, Sat
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Pets friendly
Pool
Free Wifi

Location

1651 Western Avenue, , Albany, New York 12203, USView in Google Maps
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Stay information

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Onsite parties or group events are strictly prohibited Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

. Optional fees: Pet fee: USD 75 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 7:00 AM to 11:00 PM.Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Cashless transactions are availableOnsite parties or group events are strictly prohibitedSafety features at this property include a fire extinguisher and a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision Pool access available from 7:00 AM to 11:00 PM This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.6/10
Excellent
1,007 reviews
Latest
Breakfast (19)
Kid friendly (11)
Pool (10)
Price (10)
A
Allison
recently on Hotels.com
hotels.com
10/10
Staff was very helpful, at the desk and assistance at breakfast
M
Matt
1 month ago on Hotels.com
hotels.com
8/10
Breakfast pretty dull, but the facility itself was in excellent condition.
S
Stacey
1 month ago on Hotels.com
hotels.com
2/10
Upon entry to my room I went to put my cooler contents into the micro fridge only to see there was still someone Togo container and drink inside. There is no ice bucket in the room, no indication to locate one elsewhere, it wasn’t until the morning when I went downstairs and I saw the first floor ice machine had a stand with ice buckets next to it but the 2nd floor (where my room was located) had no stand and no indication to locate the buckets elsewhere. Boost neighbors screaming and banging until midnight. Lastly as nice as it is to have bottles in the shower to use, at what point in one’s life do we choose to wash our body with “hand wash” instead of body wash. This is my 2nd time staying here and my last. Next time I’ll pay less to stay at a better hotel (Hilton downtown).

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