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Level Chicago River North

Hotel
369 W Grand Ave, , Chicago, Illinois 60654, USMap
9.2/10
Excellent
998 reviews
33% guests praised the Wifi in their reviews
View (43)
In-room kitchen (17)
Price (17)
Pool (15)
Parking (14)
Kid friendly (13)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

Read more
check-in
May 22, Fri
check-out
May 23, Sat
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Pets friendly
Pool
Hot tub
Free Wifi

Location

369 W Grand Ave, , Chicago, Illinois 60654, USView in Google Maps
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Stay information

Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite..

Things to know

Check-in16:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 200 per accommodation, per nightDestination fee: USD 24.67 per accommodation, per night

We have included all charges provided to us by the property.

. Optional fees: Covered self parking fee: USD 68.30 per night (in/out privileges)Pet fee: USD 25 per accommodation, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from May 01 to September 30. Cashless payment methods are available for all transactions.Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisher and a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

The seasonal pool will be open from May 01 to September 30

Reviews

9.2/10
Excellent
998 reviews
Consecutive positive reviews from 119 guests
Latest
View (43)
In-room kitchen (17)
Price (17)
Pool (15)
Parking (14)
Kid friendly (13)
M
Martin
recently on Hotels.com
hotels.com
10/10
Only positive comments on this facility. Everything was above our expectations!
N
Nathan
recently on Hotels.com
hotels.com
8/10
This experience was a mixture of wonderful and disappointing.. The potential was certainly there to be only wonderful. The location was great. The obvious security measures were beyond anything I've seen at a hotel, which helped us feel safe in the city. The view from the room was amazing enough to ALMOST trump the disappointing parts. But...man, if just a little more effort was given. The room itself seemed to be clean, but not spotless. There were weird wall and ceiling damages that would have taken nothing to repair and should have been done. The linens had subtle, but obvious stains. Several of the lamps didn't work, some missing bulbs. Why? One remote didn't work so we had to share a remote between TVs. The sink didn't have a strainer. WHY? A section of the kitchen base cabinets was MISSING THE TOE KICK so you could see directly into the unfinished underside while sitting on the sofa. WHY? There was no blow dryer so my wife had to venture out the next morning without having her hair done the way she would have liked. (The staff did eventually bring a blow dryer but it was as we were literally walking out the door.) We booked this room for a family of 4, with our two young children. At bedtime, we realized the sofa was not a pullout. Our kids had to share a sofa to sleep on. That was the most disappointing part. To summarize: It was worth the experience for the views and security. I would love to give it 5 stars. They just need to tighten up a bit and earn that rating.
T
Trisha
1 month ago on Hotels.com
hotels.com
10/10
The room was very clean. The staff was very friendly and answered any questions I had. The location allowed me to find different places I haven’t been before. Such a fun trip.

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Level Chicago River North - Brek