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Citrus Hotel Cheltenham by Compass Hospitality

Hotel
Wellington Street, , Cheltenham, South West, England GL50 1XZ, GBMap
7.8/10
Very Good
875 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 22, Fri
check-out
May 23, Sat
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.
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Amenities

Pets friendly
Family friendly
Free Wifi

Location

Wellington Street, , Cheltenham, South West, England GL50 1XZ, GBView in Google Maps
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Stay information

Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards; cash is not accepted

Additional information

Optional fees: Fee for continental breakfast: approximately GBP 0 to 6.95 per personSelf parking fee: GBP 10 per dayExtended parking fee: GBP 8 per dayPet fee: GBP 20 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedNoise-free guestrooms cannot be guaranteedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms Parking height restrictions apply

Reviews

7.8/10
Very Good
875 reviews
A
Abhijit
1 month ago on Hotels.com
hotels.com
10/10
Great service and hospitality
P
Pauline
recently on Hotels.com
hotels.com
6/10
From the pictures on the web vs the hotel look itself, these are very different. I cannot fault the pleasant & helpfulness of staff. The room was clean and the bed was comfy. I had a good nights sleep.....BUT The hotel was very very dated. It makes the well known low cost travel hotel appear 5 star luxury. Eating area in hotel looked like a childrens play area (several small pink table tops & multi coloured sections on walls). Continental Breakfast consisted of bread for toasting and not much else. There were approx 6 mini croissants and the rest of the container was empty. The orange juice container was virtually empty so draining bottle to get the remaining juice out. Fruit bowl on window sill. Looked like it needed to be filled up as 4 small oranges in there. Stairs to the hotel rooms were bare, however the stairs to the basement car park had carpet on them. I think that should have been the other way round for a better impression to customers. My bathroom toilet seat was plastic and clearly not fixed in place. Loose hinge and off to right. No plug in sink so you could see the inside of the plug hole which wasnt pleasant when cleaning teeth. Bath pop up plug was broken & didnt pop up. The bath filled up with water as you showered so standing in water you have washed in. I took the top of the pop up plug off and let the water go down but the underneath of the plug has soap residue that had built up. Fridge cupboard but no fridge in there. Windows old. Outlook awful.
P
Phil
1 month ago on Hotels.com
hotels.com
10/10
Central no frills dog friendly hotel. Good service, safe on site parking and clean basic rooms. Hotel central to pubs, eateries and shops.

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