Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open daily from 7:00 AM - 11:00 PM To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Timezone: America/Mexico_City

Only registered guests are allowed in the guestrooms Pool access available from 9:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation This property does not have elevators