Mostrar todas las fotos

The X Hotel Brunswick Square

Hotel
11 Brunswick Square, , Hove, South East, England BN3 1EH, GBMapa
4.6/10
136 reseñas

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

Read more
check-in

check-out

noches

huéspedes






Comodidades

Pets friendly
Family friendly
Free Wifi

Ubicación

11 Brunswick Square, , Hove, South East, England BN3 1EH, GBVer en Google Maps
Ver mapa

Información de la estadía

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.. Featured amenities include express check-in, express check-out, and luggage storage..

Cosas que debes saber

Check-in16:00 - 23:00
Check-out11:00 - 10:00
Fechas y horarios se refieren al horario local de la propiedad

Instrucciones de check-in

A virtual front desk provides assistance to guests Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you Prior to arrival, you must complete online registration via a secure link There is no front desk at this property You will be asked to provide the property with a copy of your government-issued photo ID after booking

Edad mínima para el check-in: 18

Instrucciones especiales de check-in

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted

Información adicional

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Management fee: GBP 4.97 per person, per stay

We have included all charges provided to us by the property.

. Optional fees: Nearby parking fee: GBP 20.20 per day (1411 ft away)Pet fee: GBP 20 per pet (varies based on length of stay) Service animals are exempt from feesEarly check-in fee: GBP 10 (subject to availability)Late check-in fee: GBP 25 for check-in between 6:00 PM and 11:00 PMLate check-out fee: GBP 10 (subject to availability)Crib (infant bed) fee: GBP 9.0 per dayRollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kit . Special instructions: There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: 11:00 PM. . Check out: 10:00 AM.

Conoce antes de ir

This property does not have elevators This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reseñas

4.6/10
136 reseñas
r
roseanne
recientemente en Hotels.com
hotels.com
2/10
Absolutely appalling experience — avoid this hotel at all costs. I was wrongly charged twice for two rooms, and there is no effective way to contact anyone to resolve it or obtain a refund. I had already paid in advance and was told I would only need to pay an additional £20 on arrival, which turned out to be completely untrue. Instead, I was hit with a series of unexpected and unexplained charges, including check-in fees and a deposit that were never clearly communicated beforehand. The service was equally poor. The receptionist was entirely unhelpful and unable to provide any assistance when I questioned the additional charges — I got no clarity, no support, and no resolution. The rooms themselves were in a shocking condition. One smelled strongly of sewage and had visible holes in the walls. The second room was no better — equally run-down and unacceptable. To make matters worse, we had to climb five flights of stairs with no lift, which was incredibly inconvenient. We also attempted to arrange parking in advance, but received no response. There is no working contact number for the hotel — only an AI chatbot, which is useless for resolving real issues. On top of everything, there are excessive and unreasonable extra fees — even for minor things like marking a towel or filling a bin. It feels like a deliberate attempt to squeeze as much money as possible from guests. To add to the frustration, Hotels.com refused to assist in recovering the unfair charges.
S
Scott
Hace 1 mes en Hotels.com
hotels.com
8/10
Not sure why so many negative reviews, room was clean and tidy. Shower was lovely, cracking location, cant grumble for the orice
O
Ofek
Hace 2 meses en Hotels.com
hotels.com
2/10
Customer service was basically non existent especially when I had issues with my booking