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Castello di Ugento

Hotel
13 Via Castello, , Ugento, Puglia 73059, ITMapa
9.4/10
Excellent
13 reseñas

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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llegada
May 23, Sat
salida
May 24, Sun
noches
1
huéspedes
2 Huéspedes
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Comodidades

Family friendly
Free breakfast
Free Wifi

Ubicación

13 Via Castello, , Ugento, Puglia 73059, ITVer en Google Maps
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Información de la estancia

Pamper yourself with onsite massages or enjoy recreation amenities such as cooking classes. Additional features at this Baroque hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.. This property has received its official star rating from the local rating authority.. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite..

Cosas que debes saber

Registro de entrada15:00 - anytime
Salida00:00 - 11:00
Fechas y horas se refieren a la hora local de la propiedad

Instrucciones de check-in

Front desk staff will greet guests on arrival This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Edad mínima para el check-in: 18

Instrucciones especiales de check-in

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Información adicional

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 October - 31 May, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age. A tax is imposed by the city: From 1 June - 30 September, EUR 2.80 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

. Optional fees: Airport shuttle fee: EUR 120.00 per vehicle (one-way, maximum occupancy 7)Rollaway bed fee: EUR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve cribs/infant beds and rollaway/extra bedsThis property accepts credit cards and debit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lightingThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Conoce antes de ir

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property does not have elevators

Reseñas

9.4/10
Excellent
13 reseñas
r
richard
hace 19 meses en Expedia
expedia
4/10
No hot water on check in at 630pm so we were told to go out to dinner and had to shower at 10pm on return. No apology. Supposed “upgrade” was into disability room which we were not informed about. Toilet very high so feet off the ground, shower positioned awkwardly in corner, glass door hard to close. Bathroom door jammed on tile floors and very hard and noisy to close (woke us at night when used). No bathroom window and no extraction fan. Bathroom had a sealed external door with glass covered by sheer curtain which let in light from courtyard lights on all night. Bed mattress hard, pillows thick hard and lumpy (unusable). Bottom sheet short and exposed mattress protector. Aircond not controllable in room, had to ask reception each time. Toilet paper, tea bags and cotton balls not replaced at service, had to request toilet paper. Staff made no apology or offer to change room so after 36hrs we checked out, at which stage they offered an upgrade on the room but refused to refund our unused night (we had prepaid three nights). Buffet breakfast ordinary and extra charge for omelette. Overall a big letdown for an expensive and supposedly top end hotel.
L
Liz
hace 20 meses en Expedia
expedia
10/10
Beautiful hotel, room and staff.
A
Alanna
hace 23 meses en Expedia
expedia
10/10
The atmosphere of the castle was absolutely beautiful. You’re in an ancient castle yet everything is so pristine and high tech. The rooms are luxurious, the bed is so comfortable, and everything is clean and well kept. It’s cozy, quant, magnificent, and grand all at the same time. The service was fantastic. We would WhatsApp Mirko or whoever was at the front desk whenever we needed anything. They were always so accommodating and on point with their recommendations. They make everything very easy by making reservations and mapping out cities for you. We would definitely love to go back. Highly recommend!

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