Metro Inns Newcastle in Newcastle-upon-Tyne, North East, England

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Metro Inns Newcastle

Inn

Ponteland Road Kenton Bank, , Newcastle-upon-Tyne, North East, England NE3 3TY, GBCarte

6.8/10

Good

292 avis

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

arrivée

May 27, Wed

départ

May 28, Thu

nuits

invités

2 Voyageurs

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1 Bedroom Standard Triple Room (Shared Bathroom)

No Free Breakfast | Non Refundable

Peut accueillir 3

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Signature Double Room (Shared Bathroom)

No Free Breakfast | Non Refundable

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Standard Double Room (Shared Bathroom)

No Free Breakfast | Non Refundable

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Standard King Room (City View) (Shared Bathroom)

No Free Breakfast | Non Refundable

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Équipements

Kitchen

Free Wifi

Paid parking

Emplacement

Ponteland Road Kenton Bank, , Newcastle-upon-Tyne, North East, England NE3 3TY, GBVoir sur Google Maps

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Informations sur le séjour

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area. This hotel also features a reception hall and a vending machine.. Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite..

Choses à savoir

Enregistrement15:00 - 01:00

Check-out00:00 - 10:00

Les dates et heures se réfèrent à l'heure locale de la propriété

Instructions d'enregistrement

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Âge minimum pour l'enregistrement : 18

Instructions spéciales d'enregistrement

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Informations supplémentaires

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cash Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

. Policies: Only registered guests are allowed in the guestrooms. Alcohol is not served at this property. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashNoise-free guestrooms cannot be guaranteedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests should expect a high level of noise at this property at weekends.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 1:00 AM. . Check out: 10:00 AM.

À savoir avant de partir

Alcohol is not served at this property Only registered guests are allowed in the guestrooms This property does not have elevators

Avis

6.8/10

Good

292 avis

Helen

il y a 1 mois sur Hotels.com

6/10

Cheap and cheerful. Did the job.

roshana

il y a 3 mois sur Hotels.com

4/10

Room was cold and smelled mould although it looked no mould. Somehow managed to turn on the heater. Toilet was dirty and looked like a portaloo in the construction site, very small. Didn’t feel like having shower as shower was also similar to the toilet, small.

Laci

il y a 3 mois sur Hotels.com

2/10

I am writing to formally raise a complaint regarding my recent stay on 14/02/2026. Unfortunately, the condition of the room and shared facilities was completely unacceptable. The bed had not been made properly on arrival, and the room itself did not appear to have been cleaned to a reasonable standard. The sink area in the room was wet, which further suggested it had not been prepared properly for new guests. Most concerning, however, were the shared bathroom facilities. There were entire toilet rolls flushed down the toilet, human waste left in the bowl, urine on the toilet seat, and the overall area was dirty and unhygienic. This made the facilities unusable and created a very uncomfortable stay. I booked this accommodation expecting a clean and hygienic environment. The condition I encountered fell far below an acceptable standard. We was in the room for just 30 minutes before we left and found a new hotel which was a huge inconvenience. Given these circumstances, I am requesting a full refund for my stay. I had travelled 5 hours from down south expecting a nice stay. I would appreciate a prompt response to resolve this matter.