Check-in procedures:Upon arrival at property, guests must call 1.888.315.6435 for instructions on using the lock box system or electronic lock system to access rental unit.If arriving before 09:00, after 17:00hrs, or on a major holiday, guests must call 1.808.264.2454 for assistance.A toll-free number is available for guests without mobile phones: 1.800.841.9776.Parking passes are available at resident manager's office. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note: The service fee includes final departure cleaning fee, reservation fee, and a damage waiver fee. Guests must visit the resident manager's office in order to pick up a parking pass. Check-in Procedures: The property runs on a lock box system (with a room key located in the lock box) for check in. Check-ins before 17:00 - proceed directly to Wailua Bay View. When arriving, please call the guest service center at 1.808.874.5151 Arrivals after 17:00 - proceed directly to Wailua Bay View and call 1.808.264.2454 or 1.800.841.9776 for after hour assistance. Arrival on a major holiday – please call in advance to get the correct check in procedure at 1.888.315.6453 or 1.808.874.5151. If you do not have a mobile phone, please place a toll-free call from a pay phone at Lihue Airport to: 1.888.315.6453 before 17:00 and 1.800.841.9776 after 17:00.

Timezone: Pacific/Honolulu