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The Goethe Hotel - Small Luxury Hotels of the World

Hotel
Via del Fiume,14, , Rome, Lazio 00186, ITPeta
9.6/10
Excellent
81 ulasan

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Fasilitas

Hot tub
Free breakfast
Free Wifi

Lokasi

Via del Fiume,14, , Rome, Lazio 00186, ITLihat di Google Maps
Lihat peta

Informasi menginap

Relax at the full-service spa, where you can enjoy massages.. This property has received its official star rating from the local rating authority.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage..

Hal-hal yang perlu diketahui

Check-in15:00 - 00:00
Check-out15:00 - 12:00
Tanggal dan waktu mengacu pada waktu lokal properti

Instruksi check-in

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Usia minimal check-in: 18

Instruksi check-in khusus

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number IT058091A1HOZSCB5T Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Informasi tambahan

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 10 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

. Optional fees: Pet fee: EUR 50 per pet, per dayService animals are exempt from feesHosted evening meal: EUR 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cash . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Ketahui sebelum Anda pergi

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Ulasan

9.6/10
Excellent
81 ulasan
L
Letitia
2 bulan yang lalu di Hotels.com
hotels.com
10/10
The room was beautifully decorated and very clean. Breakfast had a wide variety to choose from. The staff was very helpful.
J
Junyan
4 bulan yang lalu di Expedia
expedia
2/10
Management Reversed Written Agreement & Ignored Guest Safety My experience at The Goethe Hotel Roma reflects a severe breakdown in management integrity and guest protection. Management explicitly approved a proposed solution in writing. Upon arrival, the Front Desk confirmed and implemented that agreement. Hours later, the hotel reversed its position, claiming there had been a “misunderstanding,” and demanded a significantly higher rate. Emails from management were later treated as if they carried no authority. Confirmation messages were ignored. Compensation promises were withdrawn. This is not a pricing dispute. This is a credibility issue. Even more concerning, housekeeping entered my room without knocking while I was inside. No explanation or acknowledgment was provided. Written commitments were denied. Staff were left contradicting management. Guest concerns were dismissed. For a property affiliated with SLH and connected to Hilton Honors, this level of inconsistency and disregard for privacy is alarming. Travelers should be aware.
J
Junyan
4 bulan yang lalu di Expedia
expedia
2/10
Management Reversed Written Agreement & Ignored Guest Safety My experience at The Goethe Hotel Roma reflects a severe breakdown in management integrity and guest protection. Management explicitly approved a proposed solution in writing. Upon arrival, the Front Desk confirmed and implemented that agreement. Hours later, the hotel reversed its position, claiming there had been a “misunderstanding,” and demanded a significantly higher rate. Emails from management were later treated as if they carried no authority. Confirmation messages were ignored. Compensation promises were withdrawn. This is not a pricing dispute. This is a credibility issue. Even more concerning, housekeeping entered my room without knocking while I was inside. No explanation or acknowledgment was provided. Written commitments were denied. Staff were left contradicting management. Guest concerns were dismissed. For a property affiliated with SLH and connected to Hilton Honors, this level of inconsistency and disregard for privacy is alarming. Travelers should be aware.

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