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Aparthotel Ona Aucanada

Apart hotel
C/ D'es Mirador, 5, , Alcúdia, Mallorca 7410, ESMappa
8.6/10
Excellent
485 recensioni

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 07, Sun
check-out
Jun 08, Mon
notti
1
ospiti
2 Ospiti
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Servizi

Family friendly
Pool
Wine or champagne

Posizione

C/ D'es Mirador, 5, , Alcúdia, Mallorca 7410, ESVisualizza su Google Maps
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Informazioni sul soggiorno

Dip into one of the 3 outdoor pools or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this aparthotel include wireless internet access (surcharge), tour/ticket assistance, and a banquet hall.. Featured amenities include multilingual staff, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..

Cose da sapere

Check-in16:00 - 19:30
Check-out00:00 - 11:00
Date e orari si riferiscono all'ora locale della struttura

Istruzioni per il check-in

For any questions, please contact the property using the information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open Monday - Sunday (9:00 AM - 7:30 PM) and Saturday - Saturday (7:00 AM - 11:00 PM) To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Età minima per il check-in: 18

Istruzioni speciali per il check-in

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number TCM-4 Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Informazioni aggiuntive

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: EUR 150 per accommodation, per nightA tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for childrenFee for in-room wireless internet: EUR 5 per day (rates may vary)Fee for wireless internet in public areas: EUR 5 per day (rates may vary) Airport shuttle fee: EUR 70 per vehicle (roundtrip, maximum occupancy 4)Self parking fee: EUR 15 per dayCrib (infant bed) fee: EUR 7.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property is professionally cleaned.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has not indicated whether there is a smoke detector on the propertyThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property is professionally cleanedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open during the following times:Monday - Sunday: 9:00 AM - 7:30 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Reception hours vary seasonally. From November-January, the front desk hours are 9:30 AM-7:30 PM; March-April hours are 8 AM to midnight; 24-hour assistance is available May-October.. Check in from: 4:00 PM. Check in to: 7:30 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets. House Rule: No smoking.

Informazioni utili prima di partire

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property does not have elevators

Recensioni

8.6/10
Excellent
485 recensioni
L
Lee
7 mesi fa su Hotels.com
hotels.com
10/10
Luvly place. Friendly staff and clean.
C
Christopher
5 mesi fa su Hotels.com
hotels.com
10/10
10/10 staff are very friendly & helpful peaceful location spacious and clean apartment highly recommend il definitely be returning Thank you for a great stay
A
Amit
9 mesi fa su Expedia
expedia
2/10
Sewage smell throughout the property for our entire stay, we were told we would be transferred to another villa- this was a lie and the smell was never fixed despite the receptionist reassuring us it would be after experiencing the smell himself. A/C in 2 out of the 3 bedrooms was non-functional for the whole stay. Forcing us to sleep with windows open attracting mosquito bites, only on the penultimate day did were portable AC units into the rooms, which sounded like an engine running in the room. We would obviously not have picked this hotel had we known there was no A/C. Dirty towels were part of their "amenities". We made the property manager aware of these issues multiple times and requested compensation, who kept telling us to "take it up with Expedia". The minimum compensation I was expecting was what I paid for the booking, as we did not have A/C (as advertised), clean towels (as advertised)- but was instead met with false promises of maintenance/cleaning/relocation and a smell so bad it left us with nausea. On returning back home, I filed the complaint to Expedia who said they can't do anything as the booking was non refundable and the property manager wouldn't waive the cancellation fee. Of course, I asked Expedia to push as this was not acceptable. They replied saying Hotel Aucanada would only refund less than half of the cost of the stay and implied I should be grateful "they did not charge a penalty", and that's their final stance. Disappointed.

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