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Home2 Suites Azusa

Hotel
229 S Azusa Ave, , Azusa, California 91702, USMappa
9/10
Excellent
1011 recensioni
"pleasant place to look"
Breakfast (23)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
May 24, Sun
check-out
May 25, Mon
notti
1
ospiti
2 Ospiti
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Servizi

Pets friendly
Pool
Free Wifi

Posizione

229 S Azusa Ave, , Azusa, California 91702, USVisualizza su Google Maps
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Informazioni sul soggiorno

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include a television in a common area and barbecue grills.. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in..

Cose da sapere

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Date e orari si riferiscono all'ora locale della struttura

Istruzioni per il check-in

An adult age 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival

Età minima per il check-in: 18

Istruzioni speciali per il check-in

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Informazioni aggiuntive

Optional fees: Pet deposit: USD 175.00 per stayPet fee: USD 125 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 6 AM to 10 PM.Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedNoise-free guestrooms cannot be guaranteedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) . Special instructions: An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. . Check out: 12:00 PM.

Informazioni utili prima di partire

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Recensioni

9/10
Excellent
1011 recensioni
Recensioni positive consecutive da 30 ospiti
Ultimi
Breakfast (23)
S
Steven
1 mese fa su Hotels.com
hotels.com
6/10
Breakfast was fine.
A
Ashley
1 mese fa su Hotels.com
hotels.com
10/10
The breakfast was amazing and the room was very spacious!
D
Dylan
1 mese fa su Hotels.com
hotels.com
6/10
Horrible experience with uncaring staff! Our flight from Hong Kong was delayed 24 hours, so we messaged the hotel on the hotels.com app to let them know we'd be arriving a day late. But the hotel staff didn't read the message, so when I arrived a day late at 11pm with very tired children who'd been travelling for almost 48hrs, they told us they had cancelled the booking as a no show and we'd have to pay for the whole stay a second time. Even though we'd already prepaid 3 nights! I told them we'd messaged via the app the day before, but they said we should have phoned instead and they "don't know how to read messages from hotels.com"! They said that because we messaged "a third party", they were in their rights to cancel our booking, despite us having paid for 3 nights. What followed was a completely shocking conversation where I was pleading with the staff to find a way to help us since we'd paid for 3 nights, but they utterly refused, showing no concern for us at all. They even refused to let us talk a manager because "it's too late". Finally I said I'd agree to pay for the room again as long as they let me talk to the manager. Then they called him. In the end hotels.com refunded our booking but we had to pay the hotel a MUCH HIGHER price, all because they had not read the messages on the app. The hotel is nice, but not worth the pain and the check-in team are greatly in need of training!

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